PO Lifecycle Operations (POLO) Associate with Dutch

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Job Description:

Johnson & Johnson is excited to announce the growth of our PO Lifecycle Operations (POLO) Team in Prague!

The P2P/POLO Associate will manage the purchase order process and ancillary tasks associated with the PO lifecycle, on behalf of and in partnership with key sector stakeholders in Dutch-speaking markets; therefore fluency in Dutch is required.. The ideal candidate will be responsible for coordinating low- to medium-complexity PO lifecycle activities including purchase requisition creation, routing and approval; invoicing and payments support, ensuring that PRs/POs are processed efficiently and accurately. This role requires a high degree of customer care, maintaining effective communication with internal stakeholders and suppliers. Fluency in Dutch is essential to effectively communicate and collaborate with our business partners in Dutch-speaking regions.

Major Duties & Responsibilities

• Conducts the day-to-day operations of P2P/POLO responsibilities; end-to-end PO lifecycle management, Accounts Payable, procurement operations and cross-functional capabilities involvement (where required), ensuring service delivery based upon the agreed SLAs, while ensuring policy and legal compliance. 
• Prioritize stakeholder management and customer service.  Engage directly with stakeholders on a routine basis with a focus on high quality service delivery, to ensure transparency on all elements of PR/PO lifecycle management; confirm PR/PO details, conduct all PO lifecycle tasks, and resolve any discrepancies.
• Provide guidance and direction to internal stakeholders on contract creation, other pre-creation tasks, and any required activities to be completed prior or during the PO lifecycle management by the requestor.

Other Duties:

•  Support testing and implementation of automation and AI (Artificial Intelligence) initiatives within assigned area of responsibility. 
• Resolve issues related to purchase orders, such as discrepancies in pricing or services / materials delays. 

• Ensure compliance with company policies, regulatory requirements, and best practices in procurement. 

Required Qualifications

• Bachelor’s Degree in Business Administration, Finance, Supply Chain Management, or a related field is preferred. 
• 2-3 years previous business process / business operations experience  
• Good understanding of Accounts Payable, Payments or Sourcing and Contracting processes and Source-to-settle operations at a high level is preferred.  
• Strong attention to detail, organizational and time management skills. 
• Good communication and interpersonal skills to effectively collaborate with suppliers and internal customers with an emphasis on the customer experience. 
• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment, while ensuring high-quality results / positive outcomes. 
• Prior experience in purchasing systems (i.e. Ariba or equivalent) is a plus.  
• Fluency in English & Dutch (written & oral) is required.  

Key Working Relationships

• Internal: Business stakeholders/customers; Enabling J&J functions (Finance, HR, Procurement, Compliance, Legal)
• External: Suppliers

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The anticipated base pay range for this position is:

Benefits:

In addition to base pay, we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location’s eligible dependents - can participate in several insurance plans. For more information, visit Employee benefits | Supporting well-being & career growth | Johnson & Johnson Careers.

*This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.