Carrier Sales

Duties and Responsibilities

Carrier sourcing and load coverage (primary)

• Source, negotiate and book carriers for assigned loads to maximize margin while meeting customer service requirements.
• Build, qualify and grow a diversified partner carrier network across North America in dry van, reefer and specialized equipment; onboard carriers and ensure compliance (insurance, authority, safety, contracts).
• Use load boards and tools (DAT, Loadlink, ITS) and carrier relationships to cover freight quickly and at market-competitive cost.
• Provide real-time carrier cost input for spot quotes to the pricing lead and sales team; improve quote turnaround.
• Secure committed capacity for awarded lanes and recurring freight.

Execution and service

• Dispatch, track and trace loads in Truckmate (Brokerage dispatch, Command Center, Trip Tracer, Customer/Vendor modules); keep status current and accurate.
• Proactively communicate route changes, delays, freight concerns and other issues to customers, carriers and teammates.
• Manage OS&D, accessorials and claims assistance with an understanding of insurance implications.
• Monitor carrier performance against KPIs (on-time, tender acceptance, tracking compliance) and address underperformance.
• Contribute to the operations team's targets for booked loads per month and scheduled freight bills per week.

Team

• Share market intelligence (capacity, rates, seasonality, cross-border changes) with the team.
• Support inside-sales opportunities surfaced through carrier and customer conversations; hand qualified leads to the BDMs.
• Maintain Remco's brand standard: timely responses and 3PL market insight for customers and carriers.

Requirements and Qualifications

• 3-5 years of experience in freight brokerage carrier sales, dispatch or logistics operations (cross-border Canada/US experience preferred).
• Hands-on experience with load boards (DAT, Loadlink and/or ITS) and a brokerage TMS; Truckmate/TMW a strong asset.
• Strong Excel and working knowledge of North American geography, transit times and equipment types (dry van, reefer, flatbed, specialized).
• Confident negotiator and communicator on the phone and in writing, in English; French an asset.
• Quick thinking: comfortable with quick math, multitasking and off-the-cuff solutions in a fast-paced environment.
• Strong work ethic, time management and attention to detail; competitive and team-oriented.
• Available for after-hours and weekend coverage on rotation as freight requires.
• Experience with specialized or project freight (flatbed, step deck, oversize), an asset
• Post-secondary education in logistics, supply chain or business, an asset

Additional Information:

This post represents a current vacancy.

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