Quality Manager – Automotive Manufacturing

onsemi is seeking a Quality Manager at our Hudson, NH site. The Quality Manager leads the Quality Management System (QMS) and drives continuous improvement initiatives across manufacturing operations. This role ensures compliance with IATF 16949, customer-specific requirements, regulatory standards, and internal quality objectives. The Quality Manager leads internal and external audits, manages customer quality performance, oversees supplier quality activities, and drives corrective and preventive actions to achieve world-class product quality and customer satisfaction.

Quality Management System (QMS)

• Lead and maintain the organization's IATF 16949 and ISO 9001 Quality Management Systems.
• Ensure compliance customer requirements, regulatory standards, and corporate quality policies.
• Manage QMS documentation, procedures, work instructions, and quality records.
• Prepare and lead Management Review meetings and quality performance reporting.
• Adheres and leads Change Action Board Practices
• Adheres and leads Material Review Board Practices

Audit Management

• Develop and execute annual internal audit programs.
• Coordinate and lead customer, certification body, and regulatory audits.
• Manage audit findings, corrective actions, and verification of effectiveness.
• Ensure audit readiness and compliance throughout the facility.

Customer Quality Management

• Serve as the primary quality contact for internal/external customers.
• Lead customer complaint investigations using 8D, 5 Why, Fishbone Diagram, and other root cause methodologies.
• Ensure timely responses to customer concerns, warranty issues, and supplier-related quality incidents.
• Monitor customer scorecards and implement improvement plans to achieve quality targets.

Manufacturing Quality

• Lead quality assurance activities throughout production operations.
• Monitor and improve key quality metrics, including: 
  • PPM (Parts Per Million)
  • Yield (FPY)
  • Scrap Rate
  • Cost of Poor Quality (COPQ)
  • Internal and External Defects
• Ensure effective implementation of Statistical Process Control (SPC) and process monitoring systems.
• Drive defect reduction and manufacturing process improvements.

Advanced Quality Planning

• Ensure PFMEA, Control Plans, Process Flow Diagrams, and quality documentation remain accurate and current.
• Participate in design and process risk assessments.

Leadership & Continuous Improvement

• Lead and mentor Quality Engineers, Auditors, Technicians, and Inspectors.
• Promote a culture of quality ownership and continuous improvement.
• Apply Lean Manufacturing and Six Sigma methodologies to improve product and process performance.
• Support operational excellence initiatives to reduce waste and variation.

Education

• Bachelor's Degree in Engineering, Quality Management, Manufacturing, or related technical discipline required.
• Master's Degree preferred.

Experience

• 7+ years of quality management experience within automotive manufacturing.
• 3+ years of leadership experience managing quality teams.
• Demonstrated success managing IATF 16949 certification and customer audits.

Technical Knowledge

• IATF 16949
• ISO 9001
• AIAG Core Tools: 
  • APQP
  • PPAP
  • PFMEA
  • MSA
  • SPC
  • Control Plans
• Root Cause Analysis methodologies
• Statistical analysis and quality reporting

Preferred Certifications

• ASQ Certified Quality Manager (CMQ/OE)
• ASQ Certified Quality Engineer (CQE)
• ASQ Certified Quality Auditor (CQA)
• IATF 16949 Auditor Certification
• Lean Six Sigma Green Belt or Black Belt

Strategic Quality Leadership

• Customer Focus
• Data-Driven Decision Making
• Risk Management
• Cross-Functional Collaboration
• Continuous Improvement Mindset
• Effective Communication and Coaching

Reporting Structure

Reports To: Plant Manager 

Direct Reports:

• Quality Engineers
• Quality Auditors
• Quality Technicians
• Metrology/Lab Personnel

This position is accountable for ensuring that products consistently meet customer expectations, regulatory requirements, and automotive industry standards while driving operational excellence and continuous improvement throughout the manufacturing organization.