Medical Social Worker - Population Health (Full Time, Day)

At Northbay Health, the Population Health Medical Social Worker (PHMSW) is responsible for providing social services to “high-risk” capitated populations utilizing a Population Health approach. Duties include communication and coordination with members of the inpatient/outpatient healthcare team, payers and outside agencies to assist with linking patients to appropriate services. Facilitates integration with community-based resources and collaborates with community partners to optimize patient health. The PHMSW will be responsible for assisting patients in navigating and accessing community resources. Documents assessment and interventions in patient’s electronic health record. The PHMSW must be able to demonstrate adherence to the system policies, procedures, quality assurance, guidelines and goals of the organization.

Education:  Master of Social Work degree from a school of Social Work accredited by the Council of Social Work Education.

Licensure/Certification:  California BBS Associate Clinical Social Worker (ASW), or Licensed Clinical Social Worker (LCSW).  LCSW preferred but not required for this position. Valid California driver’s license, access to an operating automobile, with automobile insurance meeting agency guidelines.

Experience:  Minimum of two years of experience in a health-related/community-based setting and familiar with community resources.

Skills: 

• Strong clinical psychosocial assessment skills.

• Excellent interpersonal and communication skills: verbal, written and listening. Ability to convey instructions, directions and information appropriately and accurately.  Ability to work diplomatically with a wide variety of people. 

• Able to work independently and collaboratively.

• Strong critical thinking skills- must be capable of independent judgment, and have strong clinical decision-making skills. 

• Ability to initiate and maintain positive working relationships with members of the healthcare team, and community partners. 

• Ability to work effectively with diverse populations, including those with respect to age, culture, ethnicity, and gender. Understand the population/community served - community connectedness. 

• Ability and willingness to provide emotional support, encouragement and motivation to patients/families.

• Ability to conceptualize clinical situations and demonstrate application of theory in case management and psychotherapeutic responsibilities.

• Excellent follow-through skills.

• Proficient computer skills.

Interpersonal Skills:   

           Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence. Ability to build and maintain constructive relationships with patients, families, interdisciplinary team members, external service providers, System managers, and department staff – often within the context of competing interests – essential.

Hours of Work: Monday through Friday. 8:00am-5:00pm.