Customer Service Coordinator

Why choose us?

• Job stability: Canadian Linen has been employing people for over 100 years
• Ongoing training and mentoring
• Great teammates and collaborative work environment
• Career growth opportunities

Career Opportunity

Canadian Linen and Uniform Service is seeking a Customer Service Coordinator in a hybrid role of customer service receptionist and office administration. They will have a variety of administrative responsibilities and thrive in a fast-paced work environment. The ideal candidate would possess strong customer-oriented skills with receptionist experience. This person will demonstrate enthusiasm in their work and be happy to support various operational departments!

What you will do:

• Responsible for greeting visitors, answering incoming phone calls on a multi-line Cisco communication system, responding to customer emails.
• Secure office supplies, gather and update presentation documents, support other departments as needed.
• Work with our customer service representatives (drivers) to ensure accurate billing, banking settlements, customer inquiries, or any service-related issues.
• Handle accounts receivable and accounts payable.
• Various reports in Oracle, Excel, ABS to be maintained and updated daily.

We are looking for individuals who:

• Have strong proficiency in English (both oral and written).
• Have experience in an administrative and/or administrative support role.
• Have knowledge of using Microsoft Office software (e.g., Word, Excel, Outlook, and PowerPoint).
• Have superior communication skills (verbal and written).
• Possess excellent customer service skills and effective oral communication skills, both written and verbal.
• Demonstrate professionalism in punctuality, attitude, and grammar.
• Are extremely organized in their approach to document control and administrative functions.
• Will perform any other tasks that may be assigned to them.