Quality Engineer - Business Continuity Management Lead

Dubai serves as a strategic hub for Eaton’s Middle East operations, bringing together commercial, engineering, manufacturing, and support teams within a globally connected business environment. Building on more than 40 years in the region, Eaton recently announced the development of a new sustainable campus in Dubai, reinforcing our long‑term investment in growth, collaboration, and capability building.

About Eaton

Eaton is a power management company where we provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technology and services. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries.

The Quality Engineer – Business Continuity Management Lead is responsible for developing, implementing and continuously improving technical quality and business continuity solutions across the Dubai campus. The role applies structured engineering methodologies to identify operational and product-related risks, develop mitigation and recovery solutions, validate manufacturing and engineering readiness, and protect the continuity of Eaton products, processes, technical services and intellectual property. The role provides engineering services to the manufacturing business, customer sales organization, customer engineering center, support functions and other Eaton Group entities. It combines Quality Engineering responsibilities with technical leadership of the campus Business Continuity Management system in line with EBS, EQMS and MESH. Ensure campus compliance and certification with ISO 22301 requirements and company policies.

What you’ll do:

• Develop and enhance engineering-based Business Continuity Management solutions for manufacturing processes, products, technical services and customer-facing activities, developing, enhancing and supporting intellectual property owned by Eaton Group entities.
• Perform engineering risk assessments of manufacturing processes, equipment, product flows, utilities, suppliers and technical infrastructure to identify potential failure modes and business interruption risks.
• Design, validate and continuously improve technical mitigation, recovery and contingency solutions, ensuring product quality, process capability, manufacturing readiness and continuity of customer supply.
• Apply structured engineering methodologies, including risk analysis, PFMEA, 8D, A3 and root cause analysis, to evaluate business continuity risks and eliminate recurring quality and process vulnerabilities.
• Define engineering requirements, validation criteria, quality gates and acceptance standards for business continuity and recovery solutions.
• Write plan containing the steps that would be taken to restore, or, resume at another site, a critical process or an entire in determined time frame.
• Lead technical business impact assessments and translate identified risks into engineered mitigation plans, recovery strategies and validation activities. 
• Partner with Manufacturing Engineering, Product Engineering, Quality, Industrialization, Sales and customer-facing teams to ensure that business continuity solutions protect Eaton products, processes, technical services and customer commitments.
• Support ProLaunch, new product introduction and product transfer activities by assessing quality and continuity risks, defining mitigation requirements and validating manufacturing readiness before production release.
• Develop and standardize engineering practices, technical documentation and lessons learned across the Dubai campus and relevant Eaton Group entities.
• Lead the deployment, governance and continuous improvement of the campus Business Continuity Management system, ensuring alignment with Eaton standards, customer requirements and industry best practices.
• Act as the technical Business Continuity Management representative during internal, external and customer audits, providing engineering evidence of risk assessments, mitigation controls, recovery solutions and validation activities.

Qualifications:

• Bachelor’s Degree in Quality Engineering, Electronics Engineering, Electrical Engineering, Mechanical Engineering, Industrial Engineering or another relevant engineering discipline.
• 5+ years of engineering experience in quality, manufacturing, industrialization, business continuity, engineering risk management or technical program management within the electronics or electrical products industry.
• Lead / Internal auditor for ISO 22301 and 9001 are required, 14001, 45001 will be a plus.

Skills:

• Business Continuity Management, Quality Engineering, Risk Management or Program Management certification is preferred.
• Demonstrated experience in structured engineering problem-solving and continuous improvement methodologies, including PFMEA, 8D, A3 and root cause analysis.
• Strong understanding of quality engineering, manufacturing processes, engineering risk management and business continuity principles.
• Experience in developing, validating and implementing technical risk mitigation and recovery solutions.
• Safety oriented in operations, in line with EATON EBS, EQMS, EMS, MESH and operational activities.
• Strong analytical and structured problem-solving skills.
• Excellent communication and facilitation abilities.
• Detail-oriented with a proactive mindset.
• Ability to lead cross-functional teams and drive accountability.
• Commitment to continuous improvement and operational excellence.

What we offer you:

• Being part of a company that has been in business for more than 100 years, is well known in the industry, and has a major impact on the energy industry.
• Work in a company that is commitment to Inclusion & Diversity and Sustainability.
• Annual mentoring program, Eaton University, a reward, and recognition system.
• Ongoing Learning and Career Development Opportunities in a global company. Build your career and apply internally for our open positions worldwide.
• Strong, agile and diverse team locally and globally.
• Strong processes and state-of-the-art systems and tools.
• Structured employee development processes, open feedback culture with development plans.
• Detailed induction support and well-structured onboarding.
• Balance your work and life with a hybrid worktime model.

Dubai is an internationally connected city that offers strong professional opportunities within a truly global environment. Living and working in Dubai means being part of a diverse, forward‑looking business community, supported by modern infrastructure, excellent connectivity, and a well‑established expatriate ecosystem.

At Eaton, employees based in Dubai are part of a stable, well‑governed organization that brings together global teams, clear ways of working, and the flexibility needed to support both performance and long‑term career development.

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