Senior Enterprise Program Manager

Job Summary:

At Global Partners, business starts with people. Since 1933, we’ve believed in taking care of our customers, our guests, our communities, and each other—and that belief continues to guide us.  

The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we’re proud to fuel communities—responsibly and sustainably. We show up every day with grit, passion, and purpose—anticipating needs, building lasting relationships, and creating shared value. 

Job Description:

Program Ownership & Outcomes

• Owns end-to-end delivery of one or more complex programs, serving as the primary point of accountability for program outcomes, execution health, and risk.
• Translates approved business objectives into clear program scope, success measures, roadmaps, and executable plans across multiple workstreams.

• Drives the program through initiation, planning, execution, implementation, stabilization, and handoff to operations, including confirmation that intended business value is realized.

Integrated Planning & Execution

• Develops and actively manages integrated program plans, including dependencies, sequencing, and critical path across projects, teams, and vendors.

• Continuously assesses program health, identifies trade-offs, and adjusts direction to maintain momentum.

• Synthesizes inputs across workstreams into a single program-level view of progress, risks, and decisions required.

Governance & Operating Rhythm

• Defines and leads the program governance model, including working teams, steering committees, and decision forums, scaled to the size, risk, and complexity of the program.
• Ensures program meetings drive decisions, accountability, and follow-through, and maintains plans, RAID logs, weekly status, and decision logs to EPMO standards.

Financial & Vendor Management

• Owns program budget planning, forecasting, tracking, and variance reporting, aligned to approved funding.

• Manages external vendors and implementation partners, holding them accountable for deliverables, timelines, quality, and contractual obligations.

Risk, Issue & Dependency Management

• Identifies and manages program-level risks, issues, and cross-workstream dependencies early; drives resolution with clear ownership and recommendations; escalates through defined paths when executive attention is needed.

Stakeholder, Executive & Change Leadership

• Partners with executives, business owners, and technology leaders to align priorities, timelines, and outcomes; translates technical complexity into clear business implications.

• Delivers executive-ready dashboards, status updates, and decision requests that clearly communicate program health, risks, and key decisions.

• Partners with business leaders on change management, communication, training, and adoption plans so users are ready for new processes, systems, and ways of working.

Hands-On Program Leadership & Influence

• Champions and drives program work directly, taking hands-on ownership of key activities and deliverables while coordinating and influencing Project Managers, workstream leads, coordinators, and other contributors when assigned.

• Models strong delivery discipline, informally mentors project managers and other contributors as applicable, and contributes feedback to improve EPMO templates, standards, and tools.

• Supplies program status, milestones, financial forecasts, and resource needs that feed the EPMO portfolio view; leads post-implementation reviews and shares lessons learned.

Additional Job Description:

• 10 years of project and program management experience leading complex business and/or IT initiatives, including 5+ years leading multi-project, multi-workstream programs
• Bachelor's degree (BA or BS) required.
• PMP certification required.
• Prosci or ACMP change management; Agile/Scrum certification preferred.
• Expert-level program management with a proven record of delivering results through complex, cross-functional initiatives.
• Strong business and financial acumen; connects program execution to strategic and financial outcomes.
• Fluent in both technical detail and business needs; serves as the bridge between delivery teams and business leadership.

• Exceptional critical thinking; breaks down complex problems, finds root causes, and develops practical solutions.

• Outstanding influencing, negotiation, and communication skills at all levels, including senior and executive leaders.

• Operates effectively in ambiguity and fast-changing priorities; resilient, accountable, and open to feedback.

• Experience with program governance, change management, and vendor management.

• Proficiency with project and portfolio management tools (such as Smartsheet, Microsoft Project, or Planview) and Microsoft 365.

• Experience in Retail, Hospitality, Oil/Gas, or acquisition-integration environments is a plus.

Pay Range:

The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.

Our Commitments to You

• Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development.

• Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.

• The Road Ahead – We offer 401k and a match component!

• Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.

What to Expect From the Hiring Process

We value passion and potential. Please apply if you’re qualified and interested—we’d love to hear from you. 

A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match. 

Interviews are conducted virtually and in person, depending on the role. We’ll provide more details about next steps if selected to move forward.  

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-747-9675 or 781-7GP-WORK.

*Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.