Public Relations Manager

Position Summary

The Public Relations Manager is a mid-level professional responsible for advancing REMSA Health's external engagement strategy through public relations, government affairs, and community partnerships initiatives. Working collaboratively with leadership, public safety partners, healthcare stakeholders, government officials, donors, community organizations, and media representatives, this position strengthens REMSA Health's visibility, influence, relationships, and philanthropic support throughout the communities it serves.

This position independently manages projects, relationships, communications, while supporting organizational priorities related to public awareness, advocacy, community engagement, stakeholder relations, and government affairs initiatives.

The role serves as a key representative of REMSA Health and Care Flight, helping build and maintain strategic relationships that promote the brand and reputation of the organization, as well as support the organization's mission, services, funding opportunities, public policy objectives and community impact.

Essential Duties and Responsibilities

Public Relations & Community Affairs 

• Assist in implementing annual public relations, communications, and community engagement strategies aligned with organizational priorities.
• Execute, and/or assist with and/or oversee as appropriate all aspects of organizational content management from planning to creation to dissemination including news releases, e-newsletters, executive communications, presentations, social media content, website content, talking points, briefing materials, reports, and marketing collateral.
• Support organizational messaging and brand consistency across internal and external communication channels.
• Manage media inquiries and escorts and cultivate positive relationships with media representatives.
• Coordinate with external marketing and communications partners, including agencies and consultants.
• Prepare presentations and informational materials for community groups, healthcare organizations, public safety partners, businesses, and other stakeholders.
• Participate on committees and/or lead the planning and execution of organization-sponsored special events including award programs, recognition week events and employee honors.

• Support crisis and issue management efforts and, as assigned, serve as back-up to the organization’s Public Information Officer (PIO) during organizational or community-wide emergencies, disasters, and other significant incidents. Under the direction of the Director of Public Relations and/or the incident commander gather and verify information, develop consistent messaging, respond to media inquiries, and deliver timely, accurate, and accessible updates to employees, stakeholders, and the public through official channels.
• Develop and maintain relationships with community organizations, healthcare providers, public safety agencies, educational institutions, businesses, nonprofit organizations, and civic groups.
• As needed, represent REMSA Health at community meetings, events, conferences, public forums, and stakeholder gatherings.
• Coordinate community outreach activities, educational programs and site visits aimed at advancing organizational goals and improving community health and safety outcomes.
• Support relationship-building efforts in both urban and rural service areas served by REMSA Health and Care Flight.

Government Affairs & External Relations

• Research legislation, regulations, and policy proposals to support or drive initiatives and legislation that advance EMS, public safety, healthcare, community health, reimbursement, licensing, compliance and organizational priorities at the federal, state, regional and local levels.
• Maintain constructive, nonpartisan relationships with elected officials, legislative staff, regulatory agencies, municipalities, public safety leaders, healthcare organizations, industry associations, and community stakeholders.
• Coordinate meetings, educational briefings, and facility tours for policymakers and government representatives.
• Prepare legislative summaries, policy analyses, briefing materials, position papers, testimony, comment letters, presentations, and executive updates.

• Advise leaders through regular updates and coordinate internal communications regarding governmental actions, policy developments, advocacy priorities, potential organizational impacts, opportunities, and risks.

• As requested, represent REMSA Health at legislative hearings, regulatory proceedings, coalition meetings, public forums, industry conferences, and other external events as assigned.
• Collaborate with lobbyists, consultants, advocacy organizations, trade associations, and coalition partners to support organizational priorities.
• Support advocacy efforts and communicate REMSA Health's positions on public policy issues when appropriate.

Qualifications/ Experience Requirements

• Bachelor's degree from an accredited institution in Public Relations, Communications, Public Administration, Political Science, Public Policy, Business Administration, Healthcare Administration, Nonprofit Management, Marketing, or a related field required.
• Four (4) or more years of progressive experience in public relations, community relations, government affairs, public policy, communications, philanthropy, fundraising, advocacy, healthcare administration, or a related field required.
• Experience in healthcare, emergency medical services, public safety, nonprofit organizations, or another highly regulated industry strongly preferred.

 Knowledge, Skills & Abilities

• Strong understanding of communications, public relations, community engagement, and stakeholder relationship management.
• Knowledge of legislative processes, regulatory affairs, public policy development, and government decision-making.
• Demonstrated ability to build productive relationships with all audiences including, but not limited to elected officials, government agencies, healthcare organizations, public safety partners, businesses, media, and community organizations.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Strong analytical, organizational, project management, and problem-solving abilities.
• Ability to work effectively with diverse stakeholders while maintaining professionalism, credibility, and a nonpartisan approach.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Experience working with audience databases, Microsoft 365 applications, CRM platforms, and communications tools preferred.
• Knowledge of EMS, healthcare reimbursement, public safety funding and nonprofit fundraising.
• Existing relationships within Northern Nevada, including healthcare, public safety, government, business, and nonprofit sectors is desirable.

Additional Requirements

• Valid driver's license with clean driving record and ability to operate a motor vehicle.
• Availability to attend community events, donor meetings, public hearings, legislative sessions, evening/weekend functions, and occasional travel as required.

Supervision Exercised

None