Communication Administrative Assistant

At Your Support Services Network (YSSN), we believe in making a difference. As a non-profit charitable organization, we support individuals with mental health challenges, developmental disabilities, and complex needs—helping each person build meaningful connections and live their best lives. Through compassionate, person-centered services, we empower individuals to achieve their goals and participate fully in their communities.

YSSN offers more than just competitive compensation—we provide a supportive, inclusive, and flexible work environment where employees can thrive. From hybrid work options and professional development to wellness programs and a strong commitment to diversity, equity, inclusion, and belonging, we invest in our team’s growth and well-being.

Our Vision: A Meaningful Life for All – Relationships, Community, Well-Being
Our Mission: Communicate. Connect. Collaborate.

• Status: Full-Time, Permanent
• Starting Hourly Rate: $25.45 / Hour
• Office Hours: Monday - Friday - 8:30 am - 4:30 pm, 35 Hours per week
• Location: Aurora, Ontario L4G 3S9
• Office Expectations; This position requires:
  • A minimum of two in-office days per week to provide team coverage
  • Attendance at additional in-office meetings, training sessions, supervision meetings, and all-staff events as required
  • Applicants must reside within a reasonable daily commuting distance of the office and/or assigned service area and be able to attend the office as required for operational needs
• Posting Closes: Thursday, October 29 at 4:00 pm EST

The Communications Assistant is responsible for planning and coordinating communications activities for YSSN’s Communications Team. In this role, you will work closely with Supervisor and Communications Specialists to successfully support our communications objectives.

We are seeking candidates who have solid administrative skills, are comfortable working in a variety of business programs/apps and who also possess experience supporting communications-related activities. Ideally, we would like someone who has previously been involved in website maintenance, creation of social media posts, updating SharePoint sites, and/or supporting email marketing efforts. Must be a self-starter and able to independently move projects forward, prioritize tasks, and meet deadlines.

Main Responsibilities

• Support the Communications department with the planning, executing, and tracking of communication and marketing initiatives
• Develop, coordinate, and disseminate various communication activities, events, and promotional materials to key stakeholders (e.g. email campaigns, newsletters, templates, direct mail pieces, brochures, etc.)
• Assist in the creation of content for posting on social media sites and with monitoring activity on the sites
• Maintain and update website including events/workshops
• Create and monitor event registrations and email databases in Constant Contact
• Research stakeholder groups and create contact lists for outreach
• Work with Communications Team to coordinate promotional print and digital campaigns including social media

• A higher education degree that includes both administrative and communications training
• Experience;
  • Minimum two years related experience
  • Solid knowledge of email marketing software (e.g. Constant Contact)
  • Working knowledge of content management systems (e.g., WordPress, SharePoint)
  • Light graphic design experience preferred (e.g. Canva)
  • Strong written, verbal, and interpersonal communication skills
  • Strong organizational and project management skills, attention to detail
  • Ability to use independent judgement and to be self-directed, but able to work as part of a team
  • Proficiency in Microsoft Office including Excel and PowerPoint
• Social media experience is a strong asset
• Graphic design, video production/editing, and working knowledge of HTML coding considered an asset
• Basic knowledge of Adobe Suite (InDesign, Photoshop)
• Bilingual (French/English) would be a strong asset

YSSN is an equal opportunity employer that welcomes applicants from diverse backgrounds and is committed to an accessible, respectful hiring process.