Senior Delivery Manager

Overview:

We are seeking a Senior Delivery Manager to lead and drive the software development teams in achieving timely and high-quality product delivery. This role involves coaching teams, facilitating Agile practices, managing delivery risks, and ensuring effective communication among stakeholders. The ideal candidate has experience managing multiple development teams and a strong understanding of Agile methodologies.

Key responsibilities:

Agile Leadership & Team Facilitation

• Serve as a servant-leader for Backend, Frontend, and QA/AQA teams, ensuring Agile principles and Scrum best practices are effectively implemented

• Coach and mentor team members to foster a culture of continuous improvement and high performance

• Facilitate Agile ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives, to maintain collaboration and transparency

• Identify and remove impediments, ensuring teams remain focused on delivering value

Delivery Management & Execution

• Own the end-to-end delivery process, ensuring timely execution of features and initiatives based on an approved roadmap

• Collaborate with the Product Owner and Engineering Leads to define feature delivery plans, including scope, dependencies, and risk assessment

• Monitor and control feature delivery progress across sprints, ensuring commitments align with the agreed plan

• Proactively manage risks and dependencies, coordinating across multiple teams to ensure smooth delivery

• Enforce stakeholder engagement, ensuring expectations are managed, concerns are addressed, and feedback loops are effective

• Lead issue resolution during sprints by working closely with team members and engineering leads

Process Optimization & Continuous Improvement

• Continuously evaluate and refine delivery frameworks, improving efficiency and effectiveness in Agile workflows

• Maintain up-to-date documentation on delivery processes, agreements, and best practices

• Drive process automation and improvements, ensuring alignment with best practices

• Highlight and track quality-related issues and trends, collaborating with QA Leads to drive product quality enhancements

• Ensure effective cross-team collaboration, helping teams navigate operational challenges

Team Management & Development

• Conduct soft skills evaluations and risk assessments during interviews

• Participate in performance reviews and probation period assessments, providing structured feedback

• Optimize team composition and workload management, ensuring efficient task assignments and skill balance

• Track individual and team performance, conducting regular 1:1s and implementing performance improvement plans where necessary

• Manage vacation and absence planning, ensuring minimal impact on delivery timelines

Reporting & Stakeholder Communication

• Provide weekly reports on feature/project progress, risks, blockers, and key metrics

• Deliver sprint reports, including issue tracking, root cause analysis, and improvement actions

• Prepare monthly capacity allocation reports, offering transparency into feature costs and resource allocation

Required Experience:

• 5+ years of experience as a Project/Delivery Manager in the IT industry across multiple organizations

• Proven ability to manage multiple teams of 10+ members

• Strong communication, facilitation, and conflict resolution skills

• Adaptability to changing priorities and the ability to navigate uncertainty effectively

• Proficiency in Jira (Plans, eazyBI, BigPicture) and Confluence

• English proficiency at B2+ level and strong command of Russian

Nice to have:

• Experience in the Gambling industry

• Background in product-focused companies

• Prior experience in software development

• Certified Project Management Professional (PMP), Scrum Master (CSM) or equivalent Agile certifications

Our Benefits:

• Private health insurance

• Sports benefits

• Comprehensive Mental Health Program

• Free English lessons (online)

• Local language courses

• Paid time off

• Maternity leave support

• Referral program rewards

• Upskilling, internal workshops, and participation in professional conferences and corporate events