Senior Project Manager - EC First Party Development Department (ECFD)

Job Description:

Department Overview

Rakuten is one of the leading e-commerce companies in the world. Our mission is to empower people and society through the internet while aiming at becoming the Global Innovation Company.

Rakuten Group's EC First Party Development Department (ECFD) has several B-to-C businesses that will drive Rakuten business.

The following services are currently operated by ECFD:

• Rakuten Fashion: https://brandavenue.rakuten.co.jp/
• Rakuten 24 Express: https://fast-delivery-mart.rakuten.co.jp/ 
• Rakuten 24: https://24.rakuten.co.jp/
• Rakuten Bic: https://biccamera.rakuten.co.jp/ 
• Rakuten Mart: https://sm.rakuten.co.jp/ 
• Rakuten Zenkoku Super: https://netsuper.rakuten.co.jp/

The EC First-Party Development Department (ECFD) drives business growth through system development.

Position:

Why We Hire

In recent years, our services have experienced substantial annual growth. We are currently undertaking numerous projects to improve our offerings, necessitating the addition of new team members to help shape our future products. Furthermore, we are leveraging groundbreaking innovations in global IT system fundamentals, including automation, AI integration, advanced database models, and data transfer protocols, to drive our business forward.

We are seeking a highly experienced and strategic Senior Project Manager to lead the planning, execution, and delivery of strategic initiatives that include reforming our 1st Party Platform and Business. 

Position Details

As a Senior Project Manager, you will be a pivotal leader responsible for the end-to-end success of complex programs and projects that drive the evolution of 1st Party Commerce business in Rakuten. This role demands a seasoned professional with a proven track record in strategic planning, meticulous execution, and exceptional leadership. You will be instrumental in shaping project vision, fostering high-performing teams, and ensuring the seamless delivery of innovative features and enhancements that directly impact the our user experience and business objectives.

Key Responsibilities:

• Strategic Planning: Define project goals and scope by working closely with executives, business leaders, product managers, and technical teams.
• Team Leadership: Lead, mentor, and develop a team of project managers, fostering a high-performing and collaborative environment.
• Execution & Delivery: Oversee project execution, ensuring projects stay on schedule, within budget, and meet quality standards. Proactively manage risks and issues.
• Stakeholder Communication: Serve as the main contact for executives, providing regular updates on project status, risks, and progress.
• Budget & Resource Management: Develop and manage project budgets, tracking expenses and optimizing resource use.
• Quality Assurance: Work with the QA team to ensure the Ichiba platform is thoroughly tested and meets all quality requirements.
• Launch Coordination: Coordinate the successful launch of new features and platform enhancements.
• Process Improvement: Identify and implement ways to improve project management processes and methods.

Work Environment

Mandatory Qualifications:

• 6+ years of experience in project or program management, with a significant focus on front-end + back-end platform development.
• Knowledge of software development with modern technology
• Strong Leadership skills
• Excellence in Issues and Risk Management
• Proven track record of successfully launching and managing large-scale, complex software development projects and programs.
• Extensive experience with SDLC Waterfall
• PMP or other relevant project management certification is required.

Desired Qualifications:

• Experience in organization management 
• Experience as a Software Developer 
• Product Management Knowledge 
• Experience in the production operation of an internet service 
• Experience mentoring and coaching junior project managers.
• Agile Management knowledge

Others Information:

Additional information on Location

-Rakuten Crimson House

Additional information on English Qualification

TOEIC 800 or more

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