Guest Assistant

Description

Winvian Farm is a luxury resort experience unlike any other. As a Relais & Châteaux property nestled in the scenic Litchfield Hills, we are dedicated to delivering exceptional hospitality and personalized service to every guest.

We are seeking a friendly, professional, and service-oriented Guest Assistant to join our team. In this role, you will help create memorable guest experiences by assisting with reservations, guest check-ins and check-outs, and coordinating on-site and off-site activities and excursions.

Responsibilities

• Welcome guests in a courteous, warm, and professional manner 
• Manage hotel reservations and guest inquiries 
• Perform guest check-in and check-out procedures efficiently and accurately 
• Assist guests with arranging activities, dining reservations, transportation, and local excursions 
• Provide exceptional hospitality and personalized service throughout each guest’s stay 
• Communicate effectively with all departments to ensure seamless guest experiences 

Compensation & Benefits

• Pay: $18/hour 
• Comprehensive benefits package including: 
  • Medical, dental, vision, and life insurance 
  • Paid time off 
  • 401(k) with employer match 

If you are passionate about hospitality and enjoy creating exceptional guest experiences, we invite you to apply and become part of the Winvian Farm team.

Requirements

Qualifications

• Must be at least 21 years old with a valid driver’s license 
• Flexible schedule required, including weekends, holidays, and occasional overnight shifts 
• Strong communication and customer service skills 
• Professional appearance and demeanor 
• Previous hospitality experience preferred, but not required