Supervisor, Creative Workshop

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

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The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

Essential Functions:

Creative Workshop Educational Performance:

• Establishes the vision for all curriculum (e.g. Adult/Youth Classes, Youth Programs/Camps, Family/Community Programs) that meet MAG’s mission, market demands, and encourage growth of the assigned programs.

• Develops revenue generating programs and schedules all classes and faculty.

• Oversees curriculum development of assigned Programs to ensure a cohesive curriculum across all programs, classes and mediums.  Collaborates with faculty, ceramics staff and museum educators to directly develop and maintain program content to grow student enrollment and profitability.  Utilizes customer data obtained from Altru to shape courses and curriculum.

• Attends AMP meeting, programming meetings, and other MAG related meetings where the Creative Workshop is an active partner.

• Oversees the coordination and curation of Lucy Burne Gallery art shows, an annual series of exhibitions featuring work of faculty and students. Supervises all aspects of show layout and labels, as well as installation of artwork by Facilities staff. Coordinates all promotional initiatives for exhibitions with MAG PR/Marketing. Uses Burne Gallery shows as a way to market CW.

Creative Workshop Operations Management:

• Ensures accurate updating and reconciliation of monthly ledgers. Monitors and evaluates revenue and allocates expenses. Maintains statistics on enrollment.

• Within MAG guidelines, develops and works within an annual budget with consideration for maximizing growth. Track and maintain program budgets and complete and submit financial request paperwork in a timely fashion; analyzes faculty salaries, course fees, room usage and profitability of all classes and programs to ensure goals are on target and propose correction as needed. May require coordination with MAG Advancement and contribution to grant writing or reporting.

• Supervised the Department Coordinator and oversees all aspects of the retail system (Altru) including inputting class, camp & program information; processing refunds; building registration questionnaires, etc.

• Oversees hiring, onboarding, staff training and scheduling for all full-time/part-time team members as well as assigned teachers and teaching assistants. Ensures staff reviews, provides support and audits classes for quality of instruction. Approves payroll.

Community Outreach on Behalf of Creative Workshop:

• Manages scholarship program process for awarding scholarships to students; provides statistical analysis for annual reporting.

• In collaboration with curatorial, academic programs, and other departments and drives methods to integrate programming, curriculum into Gallery program or MAG events.

• Actively represents programs in the community to build awareness, student base, market share, and to participate in the larger education fabric of the region. Networks with area artists, art educators, art administrators, and non-profit community service organizations to develop new programs and partnerships as appropriate.

• Establishes and maintains effective working relationships with management, coworkers, museum patrons, volunteers, students, artists and community organizations to fulfill the mission of the MAG.

• Collaborates with Director of Marketing to create marketing plan for products within a set budget. Approves ads, ad placement and CW public content on all platforms.

• Evaluates effectiveness of marketing plan and adjusts to achieve maximum impact of marketing dollars. Oversees Coordinators contributions to course content for brochures or guides.

• Other duties as assigned

Minimum Education & Experience:

• Bachelor's degree preferably in fine arts, arts administration, education (formal or informal) and/or project management and 4 years of related work experience, including at least 3 years in an administration/leadership role required
• Master's degree in fine arts, arts administration, education (formal or informal), project management and/or business administration preferred
• Or equivalent combination of education and experience
• Experience creating budgets, forecasting and meeting set revenue targets required
• Experience in program management preferred
• Experience working in a museum, informal education and/or creative environment preferred
• Experience producing creative content, curriculum and team leadership preferred

Knowledge, Skills & Abilities:

• Skilled in a combination of art-related fields, administration, curriculum design, teaching, basic gallery curating required
• Excellent organizational and project management skills, attention to detail and follow-through required
• Strong management, planning, budgeting, decision- making and time management skills required
• Well-organized, enjoy creating schedules and coordinating logistics, have skills in project management, program development, budgeting, and be able to work on multiple projects simultaneously required
• Dynamic, creative personality, with proven leadership ability. Strong interpersonal skills with the ability to cultivate collaborative and mentoring relationships, and to deliver feedback to others in a constructive manner. Effective communication (verbal and written) and listening skills preferred
• Supportive and engaged in equal employment opportunity principles preferred
• Confidence and interest in working with a wide audience (youth ages 2.5 – 17, adults 18+) across Greater Rochester community preferred
• Proficient with Microsoft Office (Excel, Word, Outlook, PowerPoint), experience with new media (Zoom, etc.) and databases (Altru’s Blackbaud, etc.) preferred
• The ideal candidate will have experience working in a museum, informal education and/or fast paced creative environment and have experience producing creative content, curriculum, and team leadership preferred.

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.