QA Compliance Coordinator

The QA Compliance Coordinator organizes, coordinates, and assists in the activities required for the attainment of various quality compliance and certification initiatives for Factors Group locations.

Permanent Full-Time (40 hours)

Monday to Friday 8:00 am – 4:30 pm; Hybrid

$65,500 – $75,000

In this role, you will:

• Prepare and coordinate activities needed for the attainment and maintenance of key certifications such as Organic, Halal, Marine Stewardship Council (MSC), Fish Oil Standards (FOS), etc.

• Prepare, update, and maintain quality agreements with suppliers, customers, and relevant stakeholders

• Receive, evaluate, and coordinate investigations for product quality complaints and adverse reactions
• Issue and track corrective actions and preventive actions (CAPAs) with relevant departments to ensure proper closure
• Conduct trend analysis and present quarterly and annual reports as a part of management review

• Track and notify key licensing and certification updates to Quality management to ensure compliance with evolving regulations and guidelines
• Liaise external stakeholders and internal personnel related to Quality compliance initiatives
• Develop, maintain, follow standard operating procedures (SOPs), work procedures (WPs), and adhere to cGMP and Good Pharmacovigilance Practices (GVPs)

You have:

• Bachelor’s degree in a scientific discipline (Chemistry, Engineering, Biology, or Food Science)
• Experience in a similar role in food, natural health products (NHP), and/or pharmaceutical industry (3+ years)
• Knowledge of current Good Manufacturing Practices (GMP)
• Competent with MS Office (Word, PowerPoint, Excel), including data collection, analysis, and reporting
• Knowledge of Canadian Food Inspection Agency (CFIA), Food and Drugs Act (FDA), Health Canada, European Union TRACES, and Australia’s (Therapeutic Goods Administration) TGA regulations (an asset)
• Experience with and responsibility for Organic accreditation, certification programs applicable to industry (an asset)
• Experience with performing or participating in vendor audits. Certified Quality Auditor / Supplier Quality Auditor certification (an asset)
• Experience with pharmacovigilance and complaint handling (an asset)
• Knowledge of product, raw materials specifications, and label compliance requirements (an asset)
• Valid BC driver's license and access to a reliable vehicle

You get:

• Great benefits (healthcare, health & personal spending accounts, wellness days, Employee & Family Assistance Program)
• Company provided RRSP
• Loyalty share program (based on service length)
• $200.00 safety boot voucher & company provided PPE
• $300.00 per year to spend on company products
• Employee discount pricing
• Free onsite parking
• Bus pass reimbursement
• Exclusive discounts with various vendors

Why us?

• We’re much bigger than you think, 30+ natural health brands loved across North America
• Proudly Canadian owned & operated

Learn more about us here: https://ca.naturalfactors.com/pages/our-nature