OCC: Operations Assistant

Natural Factors is seeking full‑time On Call Casual (OCC) – Operations Assistants to support our teams as business needs arise. This is a temporary, assignment‑based role designed to provide coverage during peak periods, short‑term staffing needs (such as vacations or leaves), and other operational demands. Successful candidates are hired into an OCC pool, where they will be considered for assignments as they become available. This is a great opportunity for individuals looking to get their foot in the door, build hands‑on experience in a production environment, and grow their career with the largest nutraceutical organization in Canada.

To be considered, candidates must have flexibility to work at these locations:

• Burnaby
• Coquitlam
• Pitt Meadows

Assignments follow a consistent Sunday–Thursday schedule, though the shift times vary by assignment:

• Morning Shift: Monday to Friday 6:15am - 2:15pm
• Afternoon Shift: Monday to Friday 2:15pm - 10:15pm

• Night Shift: Sunday to Thursday 10:15pm - 6:15am

Your job responsibilities and compensation will vary depending on your assigned department. Here are examples from four departments:

Manufacturing Department ($23.14/hr.)

• Move materials between the warehouse and production areas using pallet jacks; load and unload trucks and trailers
• Receive, inspect, and verify incoming materials for accuracy and damage
• Label, wrap, stage, and prepare finished goods, bulk products, returns, and packaging labels
• Maintain organized receiving and storage areas, including clear aisles and efficient shuttle bay operation
• Perform inventory bin counts, process label returns, and report equipment issues or safety concerns
• This position also requires you to be clean-shaven (no facial hair) to ensure a proper respirator fit and to comply with safety protocols, including WorkSafeBC regulations.

Packaging Department ($20.45/hr.)

• Support production line setup and changeovers by disassembling, cleaning, returning, staging, and preparing machine components
• Assist with line cleaning, line clearance, rework activities, and 5S to maintain a clean, organized, and compliant workspace
• Support packaging and packing operations, including assembling boxes/trays, replenishing supplies (waterspider), stretch‑wrapping, and label counts
• Perform in‑process and required quality checks, and support complex packaging lines through task rotation and break coverage
• Complete system transactions and data entry (Syspro, WMS) to support production flow and inventory accuracy

Warehouse Department ($20.45/hr.)

• Move materials between the warehouse and production areas using pallet jacks; load and unload trucks and trailers
• Receive, inspect, and verify incoming materials for accuracy and damage
• Label, wrap, stage, and prepare finished goods, bulk products, returns, and packaging labels
• Maintain organized receiving and storage areas, including clear aisles and safe shuttle bay operations
• Perform inventory bin counts, process label returns, and report equipment or safety issues

Distribution Department ($20.45/hr.)

• Pick, check, pack, and prepare orders accurately and efficiently
• Ensure proper packing, placement, and skid wrapping for outbound delivery
• Transfer completed orders to aisles and bays and restock picking bins and supplies as needed
• Assemble cardboard displays and support general warehouse labour tasks
• Communicate issues or activity updates to management and assist team members as required

You want to:

• Learn or build on previous production experience
• Work for a company that place emphasis on producing high-quality products
• Have the flexibility to work in various locations/departments based on business needs

You get:

• A supportive team and a positive, inclusive work environment
• To work in a respectful, safety-focused environment
• The chance to learn new skills and gain exposure to multiple areas of the business

FGProduction