Sherwin-Williams

Branch Manager

18761 N Frederick Ave, Gaithersburg, MD 20879-3102

First seen by offpeak October 22, 2026

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The Branch Manager is responsible for overseeing the daily operations of the Automotive Branch Facility, making sure it runs smoothly and effectively. This includes managing all aspects of branch operations, including scheduling, customer service, sales, marketing, merchandising, inventory, financial reporting, and safety. You will also manage, develop, and motivate branch employees as well as develop business strategies to meet goals and increase sales.
The individual selected for this role will be expected to work at Store #799133, located at: 18761 N Frederick Ave Ste Ff GAITHERSBURG, MD, 20879-3102
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

Develop business strategies to increase sales and optimize profitability
Implement branch market plan based on market conditions, branch mission and financial/budget objectives
Conduct research and analyze financial and market metrics as needed
Perform credit investigations and analysis on new and existing accounts
Work with outside vendors to identify and place orders for new product purchases per established policy
Ensure high levels of customer satisfaction through excellent service
Build and maintain knowledge of all products to ensure effective customer recommendations
Maintain branch inventory levels and conduct physical inventory reviews on a regular basis
Ensure compliance with policies and procedures including safety, loss prevention, and security
Maintain outstanding branch condition and visual merchandising standards, including promotional packages and sales floor displays
Provide accurate and timely reporting as required
Manage employee training, development, performance management, and corrective action
Create schedules and monitor staffing
Assist with daily bank deposits
Respond to and resolve any customer and/or employee complaints
Support Sales Reps in developing and targeting new business

Minimum Requirements:

Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must have a valid, unrestricted Driver’s License
Must have at least two (2) years of work experience in customer service, retail, or sales
Must have at least one (1) year of experience in leadership role(s), supervising others, or leading teams
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion

Preferred Qualifications:

Have at least five (5) years of work experience in customer service, retail, or sales
Have at least one (1) year of work experience in a Sherwin-Williams Automotive Branch
Have at least one (1) year of work experience in an automotive aftermarket industry
Have at least one (1) year of work experience using Microsoft Office products (e.g. Word, Excel, PowerPoint, Teams, and/or Outlook)
Have at least three (3) years of experience in leadership role(s), supervising others, or leading teams
Have an associate degree or higher in Business, Sales, or Marketing
Have work experience using timekeeping and/or customer relationship management ("CRM") systems
Willingness to relocate for future job opportunities

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