Assistant Officer, Personal Banker, Consumer Banking Group

DBS Bank has been present in India for 30 years, opening its first office in Mumbai in 1994. DBS Bank India Limited is the first among the large foreign banks in India to start operating as a wholly owned, locally incorporated subsidiary of a leading global bank. As a trusted partner, DBS provides a range of banking services for large, medium, and small enterprises and individual consumers in India, focusing on a seamless customer experience that helps them ?Live more, Bank less?. In November 2020, Lakshmi Vilas Bank was merged with DBS Bank India Limited. DBS Bank India is now present in ~350 locations in 19 Indian states.

Position Title

Personal Bankers - CASA

Department

CBG - NDS

Rank

Assistant Officer

Reports To

Branch Manager

Job Purpose

To acquire CASA, Salary accounts and cross sell multiple banking products.

Key Accountabilities

The key accountability of the Personal Banker is to acquire new clients around the branch

catchment area, build relationships, build Liability Book & generate revenue through cross sell

of various banking products

Job Duties & responsibilities

• Acquiring new accounts (Current and Savings) from branch catchment area
• Activate Accounts opened, UPI Linkage, M0 Balance, Savings balance and increase wallet share of our banking products include Insurance, Mortgages, UL, SIP, MF etc. & manage the portfolio.
• Participate in corporate induction and migration events around the catchment area
• Build strong relationships with internal teams to leverage existing relationships from SME
• Conduct low-cost micro marketing activities around catchment areas for lead generations

Required Experience

• Min 6 months ? 1 year of relevant experience in a bank and proficient in banking products

Education / Preferred Qualifications

• Graduate (10+2+3 years of education)
• IRDA & AMFI certification is preferred

Core Competencies

• Goal / Target oriented
• Sales & Networking Skills
• Good Communication & Listening Skills
• Excellent verbal and written communication skills

Technical Competencies

• Understanding of banking and para-banking guidelines issued by RBI (local regulations in India) and local laws and regulations that impact businesses in general.
• Understanding of KYC requirements & Anti-money Laundering Policies.
• Knowledge of financial markets, Digital and products to assist in meaningful engagement with client

Work Relationship

• Management of clients and prospects for acquisition and deepening of wallet share.
• Close interaction with Branch Manager, BOSH, BRM, CSO, CH, RH, Treasures RM?s, Treasures Elite Team Leader and Operations team to ensure consistent delivery of volume and revenue targets.
• Close and regular interaction with Branch Product specialists for effective skill / knowledge
• Development of self and explore potential in existing book through joint engagement with clients.

DBS India - Culture & Behaviors

• Performance through Value Based Propositions
• Ensure customer focus by delighting customers & reducing complaints
• Build pride and passion to protect, maintain and enhance DBS? image and reputation
• Enhance knowledge base, build skill sets & develop competencies
• Execute at speed while maintaining error free operations
• Maintain the highest standards of honesty and integrity

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