Banquet Server | Part-Time | McAllen Convention Center

Banquet Server | Part-Time | McAllen Convention Center

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary

Banquet Servers set up event spaces, serve plated or buffet meals to large groups, and break down after the event. Unlike regular servers, they work from a banquet event order that lists the menu, timing, and guest count, and they serve in coordinated teams so a whole room gets food at once. A Banquet Server’s responsibility primarily revolves around providing excellent food and beverage service at catered events, ensuring a smooth and enjoyable dining experience for guests. They also play a role in maintaining a welcoming atmosphere and addressing guests' needs.

This role pays an hourly rate of $12.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until December 31, 2026.

About the Venue

The McAllen Convention Center goes beyond conventions and meetings to host the most important community events. The 18.5-acre complex hosts over 500 events each year and has an average attendance of 400,000 attendees annually. The McAllen Convention Center was designed as a multi-purpose event center that caters to anything from conventions to concerts to board room meetings. The Convention Center has become a popular concert venue and creates a picture-perfect backdrop for local weddings. The McAllen Convention Center features a 60,000 sq. ft. column-free exhibit hall, a grand ballroom, two boardrooms, and up to 16 breakout rooms for meetings and smaller events.

Responsibilities

• Read and understand Banquet Event Orders.
• Provide fine dining-level food and beverage service to guests for all events consistent with OVG standards of service.
• Replenish buffet stations and food displays.
• Follow the banquet captain's directions and timing cues.
• Carry heavy trays and move furniture safely.
• Initiate and maintain friendly and professional contact with guests, ensuring that all needs are anticipated and met.
• Maintain an inventory for both food and beverage stations. 
• Maintain all event areas and front-of-house staging areas in a tidy and organized manner.
• Participate in both setup and cleanup of food and beverage service items. 
• Work independently during slower times.
• Perform safe work by helping to provide a safe and clean work environment. 
• Collaborate closely with staff while also dealing often with patrons. 
• Follow food safety and alcohol service rules.

Qualifications

• High school diploma or equivalent GED strongly preferred.
• 1+ years of work experience in events, banquets, or restaurants preferred. 
• Must have a Texas Food Handlers Certification.
• Must be TABC Certified.
• Ability to work a flexible schedule, including nights, weekends, and select holidays. 
• Must be detail-oriented to ensure that work is accurate and complete. 
• Ability to multitask.
• Must have a customer-focused, positive, and professional attitude. 
• Strong communications skills.
• Knowledge of basic arithmetic (addition, subtraction, multiplication, and division). 
• Must be able to stand for extended periods of time. 
• Ability to bend, stretch, twist, or reach out with the body, arms, and/or legs.
• Must be able to lift, push, pull, or carry heavy objects often. Ability to carry at least 8 entrees per tray. 
• Must be punctual with consistent attendance. 
• Must be able to respond to simple complaints or inquiries from customers, members of the business community, and/or regulatory agencies.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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