OT Infrastructure Specialist

Overview

NSC Global is seeking an OT Infrastructure Specialist to manage and support operational technology (OT) computing hardware, server platforms, and industrial networking environments. This position requires 100% on-site presence across manufacturing facilities, control rooms, and server rooms located within GMP-regulated buildings. 

You will be responsible for hands-on rack installations, physical cabling, network connectivity troubleshooting, hardware lifecycle management, and rapid incident response to maintain continuous, high-availability production environments.

Responsibilities

• Hardware & Server Management: Install, configure, and maintain physical servers, rack infrastructure, compute hardware, and virtualized environments (VMware vSphere, Hyper-V, Windows Server). 

• Industrial Networking: Deploy and manage industrial network equipment—including managed switches, firewalls, patch panels, and VLAN configurations—using platforms such as Cisco, Hirschmann, and Ruggedcom. 

• GxP Patch Management: Execute OT patch management and OS maintenance using WSUS and offline patching strategies tailored to GxP-validated live production systems. 

• Backup & Disaster Recovery: Oversee backup and recovery operations for critical manufacturing systems using platforms such as Veeam and Backup Exec to ensure business continuity. 

• Asset & Physical Security Management: Maintain physical security standards and asset management protocols across manufacturing control rooms, server rooms, and floor nodes. 

• Incident Response: Provide immediate, on-site troubleshooting and remediation during OT infrastructure failures to minimize downtime in live manufacturing lines.

Qualifications

Technical Qualifications & Skills 

• Server & Virtualization: Strong proficiency in VMware vSphere, Microsoft Hyper-V, and Windows Server administration in an industrial setting. 

• Industrial Network Infrastructure: Hands-on experience configuring and troubleshooting managed switches, firewalls, and VLANs (Cisco, Hirschmann, Ruggedcom). 

• GxP Patch & Change Management: Knowledge of offline patching strategies, WSUS deployment, and strict change control within GxP/GMP-validated environments. 

• Backup & Recovery Systems: Experience implementing and managing enterprise backup solutions like Veeam or Veritas Backup Exec for OT systems. 

• Hardware Lifecycle Management: Skilled in server procurement support, rack deployment, physical cabling/patching, and safe hardware decommissioning. 

• Incident Management: Demonstrated ability to respond calmly and effectively to high-priority hardware or network failures in live production environments. 

Site & Work Requirements 

• On-Site Physical Access: Must be physically present on-site to perform hardware maintenance, physical cable management, and switch configuration inside plant server rooms and control centers. Remote work is not applicable for this position. 

• GMP Access & Clearance: Ability to comply with site security rules, physical access requirements, and gowning protocols in GMP-regulated zones.