Sr Technical Lead, Software Development (IT)

Posting Date

Sr. Technical Data Lead, Salesforce

General Purpose of the Job

The Salesforce Sr. Technical Lead is responsible for overseeing design, delivery, optimization of DaVita Scheduling Application system built on Salesforce platform.

This role requires strong technical background in Salesforce, data management and integrations with a focus on delivering high-quality, secure and scalable solutions.

The Salesforce Sr. Technical Lead will serve as the technical subject matter expert for SalesForce Platform and DaVita Scheduling Application, this person will be also working closely with key stakeholders/business partners and cross-functional teams in DaVita.

Essential Duties and Responsibilities:

New Feature Development - Requirements, Design, Development and Support

• Lead technical requirements gathering sessions and help translate business requirements into Salesforce technical specifications
• Understand the business functional requirements and provide the feasibility study of the requirements from SalesForce Platform perspective
• Partner with related Feature Teams/ Integration Teams for designing scalable solutions
• Prepare High Level Design Document for the business requirements and host the design review sessions
• Partner with project stakeholders and provide them required support
• Closely work with Development team for resolving their queries and questions
• Maintain integration diagrams for each Salesforce Org to all connected applications/environments. 
• Contribute in all the phases of the execution including planning, design, development, QA, UAT and Production Support
• Implement and  follow best SalesForce and Industry practices in design, coding and implementation

Proactive Monitoring, Health Dashboards

• Prepare and maintain application health dashboard and monitoring for proactive issues identification
• Proactively setup Monitoring for existing integration feeds for issues impacting Salesforce (regardless of source) and help in resolution of these issues  
• Identify opportunities for improvements (stability, scale, speed) and implement projects to recognize these gains
• Analyze the existing application and continuously work towards enhancing the overall application and performance
• Develop key features and provide required production issues support and resolution on need basis
• Host and run war room sessions from technical side with team for priority delivery items and production incidents
• Provide required support and expertise in the areas of Sales Force Environment setups and deployments
• Ensure that application is scalable and support performance and load testing efforts

Continuous Improvements using Emerging Technology

• Continuously Upgrade personal skill set to learn about new SalesForce Features like Agentic AI Implementations, Data Cloud 360, etc.
• Proactively come up with the improvement ideas in current application using the newer SalesForce released Features Ex. Agentic AI Use Cases
• Analyze and Identify opportunities to make application more scalable and robust
• Analyze Current Application, Workflow and identify and suggest the Automation opportunity

Education and Experience

• Associate's Degree or Apprenticeship (required)
• 10+  years' experience in Salesforce data solutions

Specialized Experience, Education, Training, or Qualifications

• Expertise in APEX, Visualforce and SOQL, Salesforce lightning framework
• Strong working knowledge and expertise in databases and SQL
• Expertise in modern integration protocols including REST, SOAP, FHIR, Kafka
• Expertise in working with integration toolsets – FUSE, Denodo
• Prior experience in Java, .Net or any other open source frameworks is plus
• Strong communication and Collaboration skills
• Ability to lead technical teams and provide guidance and support to other developers both within and outside the Salesforce ecosystem
• Experience in working in Onshore – Offshore team environment
• Expertise in debugging through logs and identifying the production issues

Certifications

• Salesforce Platform Developer I (required)
• Salesforce Field Service Consultant (required)
• Salesforce Integration Architect (preferred)

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

#LI-SM5

At DaVita, we strive to be a community first and a company second.  We want all teammates to experience DaVita as "a place where I belong."  Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process.  You will not be penalized for redacting or removing this information.