International Support Logistics Associate Silvus

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

Job Description

THE OPPORTUNITY 

Silvus is seeking an International Support Logistics Associate who will report to the Program Specialist on the Sales Engineering and Customer Success team. The successful individual in this role will be responsible for shipping, receiving, and maintaining loan inventory, as well as handling RMAs and other sales-related activities. Additionally, this role will involve occasional assistance with testing events, including equipment preparation, transportation, as well as setup and teardown support.

This position is fully onsite, Monday through Friday, at Silvus Technologies’ EU office in the heart of vibrant Copenhagen, Denmark.

The following is a list of at least some of the current essential job functions of the position. Management may assign or reassign duties and responsibilities at any time at its discretion.

ROLE AND RESPONSIBILITIES:

• Manage the cleaning, configuration, preparation, and shipping of Loan radios and accessories.
• Oversee all aspects of outbound domestic and international shipments, including inspection, packing, and paperwork preparation.
• Maintain and manage Loan Inventory facilities and associated items.
• Conduct routine, quarterly inventory audits, ensuring physical equipment counts match inventory software counts and loan inventory is neatly organized.
• Unpack and inspect incoming packages, ensuring all items are properly accounted for, in good, working order, cleaned, and stored in an organized manner.
• Manage and replenish inventory of packaging materials.
• Handle the packaging of products for shipment, as well as the coordination of transportation and carrier services.
• Generate labels and Proforma invoices for internal sales teams, external customers, and externally located demo pools (e.g. global distributors). 
• Ensure on-time delivery schedules and communicate tracking information for all shipments.
• Occasionally support the Sales Engineering team in local and remote testing excursions, including equipment preparation, transportation, test site setup/teardown, and testing participation.
• Track damaged/unusable equipment to maintain sufficient inventory levels.
• Procure shipping materials, protective cases, general office supplies, and necessary third-party equipment to maintain standard operating levels.
• Perform other related duties as required.
• Travel may be up to 10% on rare occasion. Travel will be local. 

Basic Requirements

REQUIRED QUALIFICATIONS:

• Minimum High School Diploma
• Minimum 1 year of experience in shipping and receiving
• Professional fluency in spoken and written English 
• Effective communication skills, both verbal and written
• Internet skills, including use of email, group messaging, and digital data collection.
• Valid Driver’s License (cat. B).
• Willingness to travel occasionally (local travel up to 10% on rare occasion).

All employment is contingent upon the successful clearance of a background check before the start date.

PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Experience with FedEx, UPS, and DHL systems and software.
• Experience shipping commercial goods to international destinations.
• Detail oriented and self-motivated.
• Demonstrate a strong focus on maintaining cleanliness in all work areas.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

• Office environment.
• While performing the duties of this job, the employee is required to do the following:
  • Lift equipment up to 50 lbs. 
  • Perform bending and reaching movements to place items on lower and higher shelves.
  • Kneeling or squatting to access lower shelves.  

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Travel Requirements

Relocation Provided

Position Type

Referral Payment Plan

Company

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.