EHR Systems Administrator

Background

2Life Communities has been at the heart of positive change in the affordable senior housing ecosystem since 1965. We develop, manage, and advocate for high-quality, affordable housing and services that support aging in community, helping older adults and their families enjoy stability, dignity, and peace of mind. Our mission is to ensure that every older adult has the opportunity to live a full life of connection and purpose in a dynamic, supportive environment. 

Position summary

As the EHR Systems Administrator, you will be part of the Information Technology team at 2Life Communities, primarily responsible for supporting 2Life Communities' Opus business model. In your role, you will support several Enterprise and Stand-Alone Applications, balancing business needs with technical complexity, in order to meet our organization’s strategy. Your role will include working alongside our business and technical teams in a highly collaborative, agile environment where every individual’s input is valued.

Minimum Qualifications/Requirements

• Experience managing an EHR system, working with end users to make the system as streamlined as possible
• Comfort with creating and meeting the reporting needs of staff and senior management.
• Excellent organization and project management skills.
• Experience working in a collaborative group setting. 

• Work closely with IT and the 2Life Opus team, helping with configuration and rollout of a new EHR platform, providing critical care plans and guidance.
• Supporting the Programs and Volunteer managers with volunteer scheduling and tracking, event management.
• Administering and supporting the Dining and staff using shift tracking and POS software.
• Responsible for extracting and synthesizing data from the EHR System to build “self-service” reports used in all areas of the organization.
• Helping to develop and train end users in the nuances of using and managing data.
• Develop operations dashboards for each Opus department based on KPIs. 

Minimum Qualifications/Requirements

• 2 – 3 years of experience managing and EHR system, working with end users to make the system as streamlined as possible
• Comfort with creating and meeting the reporting needs of staff and senior management.
• Excellent organization and project management skills.
• Experience working in a collaborative group setting, both in person and remote
• Great communication skills and the ability to capture team consensus within the organization 
• Attention to detail and the ability to work both independently and with a team, with a well-defined mission
• Being a self-starter who proactively identifies and resolves issues

Additional Qualifications, which make us happy but are not required

• Experience with building clinical workflows
• Experience working for a not-for-profit organization
• Experience with Salesforce
• Experience working with data analysis tools like Google Looker Studio/Power BI/Tableau

• Experience in a service role in person and remote
• Great communication skills and the ability to capture team consensus within the organization 
• Attention to detail and the ability to work both independently and with a team, with a well-defined mission
• Being a self-starter who proactively identifies and resolves issues

Additional Qualifications, which make us happy but are not required

• Experience with building clinical workflows
• Experience working for a not-for-profit organization
• Experience with Salesforce
• Experience working with data analysis tools like Google Looker Studio/Power BI/Tableau
• Experience in a service role

Employment Type: Full-Time
Work Arrangement: Hybrid
Location: Massachusetts

Beyond the Paycheck: Why You’ll Love Working Here:

We don’t just offer a job; we invest in your entire life. Our "Total Rewards" package adds an extra 27% to 30%+ in value on top of your base salary.

• Comprehensive Health: Premium Medical, Dental, and Vision coverage for you and your family.
• Future-Proofing: 401(k) retirement planning and employer-paid Life, AD&D, and Disability insurance (Short & Long Term).
• Rest & Recharge: Generous paid vacation, official holidays, plus 2 floating holidays to use whenever you need a break.
• Family-Friendly: Inclusion for your "+1" and dependents, plus Pet Insurance for your furry family members.

The above statements intend to describe the general nature and level of work performed by people assigned to do this job. The above does not intend to be an exhaustive list of all responsibilities and duties required.

We desire to build and cultivate an environment that brings together an exceptional workforce with unique experiences, backgrounds, talents, and perspectives.

External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.