Assistant Housekeeping Manager (EllaAlkyna-S27)

"Ella” means ‘come’ in Greek. A heartfelt invitation to explore, connect, and feel inspired. At Ella Resorts, we open our doors to a world where every moment becomes a cherished memory. We reimagine the art of resort living for the modern lifestyle traveler. Those who seek not just a destination, but a meaningful journey. Our curated collection of beachfront retreats, set across some of the Mediterranean’s most iconic shores, invites you to embrace adventure, unwind in style, and discover the true essence of summer living. 

In order to support our rapid growth we are seeking to hire an Assistant Housekeeping Manager for season 2027.

This is a great opportunity for someone who aspires to develop her/himself and become part of an innovative and vibrant team of hospitality professionals who aim high!

Position Summary

The Assistant Housekeeping Manager supports the efficient and smooth operation of the Housekeeping Department by assisting the Executive Housekeeper in maintaining the highest standards of cleanliness, hygiene, and guest comfort throughout all guest rooms, public areas, and back-of-house facilities. The Assistant Housekeeping Manager ensures that all housekeeping procedures are executed with excellence, fostering a motivated and service-oriented team environment..

Main Responsibilities & Accountabilities

• Supervise daily housekeeping operations, ensuring that all guest rooms and public areas meet established cleanliness and presentation standards.
• Assist in scheduling, training, and supervising room attendants, housemen, and other housekeeping staff to ensure optimal productivity and service quality.
• Inspect rooms, public areas, and back-of-house areas regularly, providing feedback and corrective action as needed.
• Support inventory control and ordering of cleaning supplies, amenities, and linen to ensure efficient cost management.
• Coordinate with the Front Office, Maintenance, and Laundry departments for smooth daily operations and timely service delivery.
• Participate in staff recruitment, performance evaluations, and coaching under the guidance of the Executive Housekeeper.
• Monitor adherence to health, safety, and hygiene regulations in all housekeeping activities.
• Handle guest requests, feedback, and complaints promptly and professionally.
• Contribute to the development and implementation of housekeeping procedures and training programs.
• Act as the department head in the absence of the Executive Housekeeper.

Requirements

• Degree or diploma in Hospitality Management or related field preferred.
• Minimum 2–3 years of experience in a supervisory or assistant managerial housekeeping role within a 4- or 5-star hotel or resort.
• Knowledge of housekeeping operations, cleaning products, and equipment.
• Familiarity with PMS and housekeeping management systems.
• Fluency in English (additional languages are an advantage).
• Flexibility to work in shifts, including weekends and holidays.
• Strong leadership and team coordination skills.
• Excellent eye for detail and commitment to quality.
• Positive attitude, integrity, and a service-oriented mindset.
• Effective communication and interpersonal skills.
• Problem-solving ability and adaptability under pressure.
• Organizational and time-management skills.

Benefits

• Competitive remuneration package
• Career advancement in a fast-growing organization
• Continuous learning & development within a transparent & inclusive working environment
• Collaborative working environment
• Accommodation & meals

Ella Resorts are dedicated to providing exceptional guest experiences across its brand and our amazing Team members are at the heart of it.

Join us today to build our future together. We are committed to fair and equal employment. We hire based on individual merit and job requirements, ensuring no discrimination based on personal status, identity, or background.

All applications will be acknowledged and treated as strictly confidential.

In line with Ella Resorts' commitment to equal pay, fairness, and transparency, the salary range applicable to this position will be communicated to candidates during the recruitment process and prior to any salary discussions.