MECCA Charlestown - Floor Manager

Are you ready to take your leadership career to the next level with Australia's leading prestige beauty retailer?

We're looking for a passionate Floor Manager to join our MECCA Charlestown team on a full-time basis.

As a leader in one of the region's favourite beauty destinations, you'll play an important role in creating exceptional customer experiences, building meaningful relationships with our loyal community and developing an engaged, high-performing team.

This is an exciting opportunity to lead from the front, inspire an incredible team and create exceptional customer experiences every day.

Perks as a Floor Manager at MECCA:

• Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy!

• World-class education opportunities; leadership conferences, training sessions, an online Learning Lab, access to amazing guest speakers including brand founders and business leaders, and once in a life-time events!   

• Opportunities to earn more with our monthly performance bonus program  

• A competitive parental support program 

Day-to-day responsibilities

• Support the Store Manager in leading your team to deliver exceptional customer experiences

• Lead from the front by coaching, mentoring and developing your team to create a high-performing and engaged store environment

• Engage and motivate your team in store to meet KPIs and uphold our values 

What success looks like in this role

• Demonstrated success leading and developing large retail teams in a fast-paced environment

• A true passion for exceptional customer service, going above and beyond to create MECCA-magic moments. 

• Previous coaching and mentoring experience focusing on team member development   

• Genuine care for people, and always striving for the best possible team member experience  

More than skin deep

• At MECCA, we're committed to being a force for good – within and beyond the beauty industry. Through our sustainability program, MECCA M-PACT, we’re transforming our business by building environmental and social sustainability-focused thinking into our operations – from our products and footprint to our brands and suppliers.  

• We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women's voices in politics and public life.  

Join us, and together we can make the world over. 

To learn more about life at MECCA Brands, please visit  https://www.mecca.com.au/retail-careers.html