Business Development Lead (Hybrid, South Africa) – Sandton, Gauteng (Hybrid)

About Glucode 

Glucode is a company that specialises in designing and developing apps for various businesses worldwide. We help our clients create globally competitive apps across different sectors, such as finance, insurance, health, transport, and entertainment.

We are a diverse team of dreamers, creators, and problem solvers who believe in making the world a better place through technology. We collaborate with our clients and teams to solve problems in the best possible way and uphold our core values of: curiosity, courage, integrity, quality, and passion. Our mission is to be the best mobile partner for companies and work with those whose values align with our own to create beautifully designed, meaningful, easy to use, mobile apps that make a real impact in the world.

About the Job

The Business Development Lead role is responsible for identifying new business opportunities, generating leads, building relationships with prospective clients, and introducing Glucode's services to potential customers.

This role requires a proactive and commercially minded individual with strong interpersonal skills, a passion for technology, and the ability to identify business challenges that can be addressed through digital solutions. The Business Development Lead plays an important role in expanding Glucode's client base by initiating conversations, understanding client needs, and developing qualified business opportunities.

The role works closely with the Customer Success Manager and internal teams to ensure a smooth transition of qualified opportunities and contributes to Glucode's overall business growth.

Key Responsibilities

Lead Generation and New Business Development

• Identify and pursue new business opportunities across relevant industries and markets.
• Research prospective clients to understand their businesses, challenges, and potential digital needs.
• Generate leads through networking, referrals, LinkedIn, direct outreach, industry events, and other business development activities.
• Establish relationships with key decision-makers and relevant stakeholders.
• Develop and maintain a pipeline of prospective clients and qualified business opportunities.
• Identify potential strategic partnerships and opportunities to expand Glucode's market presence.

Client Engagement and Relationship Building

• Arrange and conduct introductory meetings with prospective clients.
• Introduce Glucode's services, capabilities, and approach to digital product development.
• Build and maintain professional relationships with prospective clients.
• Understand client challenges, business objectives, and opportunities for digital improvement.
• Communicate how Glucode's expertise in design, software development and products can add value to prospective clients.
• Maintain consistent engagement and follow-up with prospective clients to develop opportunities.

Business Development and Consultative Selling

• Identify client needs and match potential opportunities with Glucode's services and capabilities.
• Conduct discovery conversations to understand business challenges, requirements, and objectives.
• Present Glucode's value proposition in a clear, engaging, and relevant manner.
• Qualify business opportunities based on client needs, strategic alignment, budget considerations, and timelines.
• Support initial discussions and presentations that contribute to the development of new business opportunities.
• Identify opportunities for long-term client partnerships.

Internal Collaboration and Client Handover

• Collaborate with the Customer Success Manager to ensure effective handover of qualified business opportunities.
• Provide relevant client information, business requirements, and opportunitydetails to support further engagement.
• Collaborate with the Customer Success Manager to ensure the effective handover and progression of qualified business opportunities.
• Remain involved in client engagements where required to support relationship continuity, facilitate discussions, and contribute to the successful conversion of opportunities into new business.
• Work closely with the Customer Success Manager and internal teams to ensure alignment on client needs, business opportunities, and next steps, while maintaining a primary focus on generating new leads and developing the business pipeline.
• Work with internal teams to understand Glucode's services, capabilities, and areas of expertise.
• Participate in business development discussions, planning sessions, and pipeline reviews.
• Share market insights, client feedback, and potential opportunities with relevant stakeholders.
• Support continuity in client relationships during the transition from initial engagement to the next stage of the sales process.

Pipeline Management and Market Awareness

• Maintain accurate and up-to-date records of leads, prospective clients, meetings, and opportunities.
• Track business development activities and progress against agreed targets.
• Manage follow-ups and prioritise opportunities to maintain an active business development pipeline.
• Monitor industry developments, emerging technologies, market trends, and competitor activity.
• Identify opportunities to improve lead generation strategies and business development processes.
• Contribute to business development planning and initiatives that support Glucode's growth objectives.

Key Competencies

Business Development and Commercial Awareness

• Good understanding of business development principles, lead generation, and consultative selling.
• Ability to identify and develop new business opportunities.
• Strong commercial awareness and an understanding of client business needs.
• Ability to engage with decision-makers and communicate business value.
• Good negotiation and influencing skills.

Communication and Relationship Building

• Strong interpersonal and relationship-building skills.
• Excellent verbal and written communication skills.
• Confidence in engaging with clients and stakeholders at different organisational levels.
• Good presentation skills and the ability to communicate ideas clearly.
• Strong active listening skills and the ability to ask relevant questions.
• Ability to establish trust and maintain professional relationships.

Problem Solving and Critical Thinking

• Good analytical skills and the ability to identify business challenges and opportunities.
• Ability to understand client requirements and recognise potential digital solutions.
• Curiosity and willingness to learn about different businesses, industries, and technologies.
• Ability to evaluate opportunities and make informed decisions.
• Creative thinking and initiative in identifying new approaches to business development.

Planning and Organisation

• Good organisational and time management skills.
• Ability to manage multiple leads, meetings, and follow-up activities.
• Strong attention to detail and consistent follow-through.
• Ability to prioritise activities based on business objectives.
• Self-motivation and accountability for achieving agreed targets.

Key Behaviours

Values Alignment

• Demonstrates Glucode's values of curiosity, courage, integrity, quality, and passion
• Represents Glucode professionally and positively in all client interactions
• Demonstrates genuine enthusiasm for technology, innovation, and business development

Collaboration and Teamwork

• Builds positive working relationships with colleagues, clients, and stakeholders
• Collaborates effectively with the Customer Success Manager and internal teams
• Communicates openly and shares relevant information
• Actively participates in team discussions and business development initiatives
• Receives and incorporates feedback constructively

Initiative and Proactivity

• Proactively identifies and pursues new business opportunities
• Demonstrates confidence in approaching prospective clients and initiating conversations
• Takes ownership of business development activities and responsibilities
• Shows creativity and resourcefulness in generating leads
• Demonstrates a self-starting and results-oriented approach

Adaptability and Continuous Learning

• Demonstrates curiosity about new technologies, industries, and business opportunities
• Adapts to changing priorities and market conditions
• Actively seeks opportunities to improve business development skills and knowledge
• Remains open to feedback, new approaches, and continuous improvement

Resilience and Accountability

• Maintains a positive and professional approach when facing challenges or setbacks
• Demonstrates persistence in developing business opportunities and relationships
• Takes responsibility for commitments, follow-ups, and agreed outcomes
• Maintains reliability and consistency in business development activities

Professional Conduct and Integrity

• Demonstrates honesty, transparency, and professionalism in all interactions
• Maintains confidentiality and respects sensitive client and business information
• Builds relationships based on trust, respect, and mutual value
• Represents Glucode's services accurately and responsibly

Core Education and Experience

• Minimum of 3 years' experience in business development, B2B sales, new business acquisition, or a related commercial role.
• Proven experience in lead generation, prospecting, and developing new business opportunities.
• Experience engaging with prospective clients, conducting meetings, and building professional relationships.
• Good understanding of consultative selling and business development processes.
• Demonstrated ability to manage a sales pipeline and follow up on business opportunities.
• Strong communication, presentation, and interpersonal skills.
• Experience using CRM systems, LinkedIn, and other business development tools.
• Experience in the ICT, software development, or technology sector is advantageous.
• Experience in a consulting or professional services environment is advantageous.
• Exposure to digital product development, mobile applications, software engineering, or technology consulting is advantageous.
• An existing professional network within relevant industries is advantageous.
• A relevant tertiary qualification in Business, Marketing, Commerce, Information Technology, or a related field is advantageous.

Our Benefits

• Group Medical Aid percentage contribution.
• Group Life Scheme benefit.
• Apple computer.
• Fitness Watch Gift.
• Monthly Cell phone/Data Allowance.
• Personal Device Insurance.

Why Glucode

• Work with a company recognised for its award-winning office space and workplace culture.
• Contribute to leading and award-winning projects, both locally and internationally.
• Engage and collaborate with leaders and leadership teams.
• Build relationships with clients and stakeholders across different industries.
• Have an influence on business growth and the development of new client partnerships.
• Contribute to meaningful projects that make a positive impact through technology.
• Be in control of professional growth through Glucode's Growth Track framework.
• Work alongside talented teams across design, engineering, and technology.

 Learn more: https://handbook.glucode.com | www.glucode.com | Glucode on LinkedIn