Technical Lead (Mortgage Brokerage)

At FSRA, our vision is to ensure financial safety, fairness, and choice for Ontarians. As a financial services regulator, we’re passionate about protecting consumers. Our principles-based approach means we can quickly and effectively respond to the changing needs of consumers and the industry.
 

Our team combines industry expertise with commitment to public service. We attract individuals who are interested in meaningful work and who measure success through outcomes, not inputs.
 

At FSRA, we invest in the personal and professional growth of our team.  We offer a competitive compensation package that includes an employer-matched defined benefit pension plan, and a comprehensive and competitive benefits plan. We prioritize learning and development, wellbeing, diversity, equity, inclusion and belonging, and community giving.
 

Join FSRA and help us shape the future of regulation for generations to come!

Job Description:

*This is a 12-month fixed-term contract position*

PURPOSE OF POSITION

Accountable for the provision of technical expertise in the interpretation and application of regulatory

requirements for licensed entities under FSRA’s jurisdictions and for recommending strategies and

approaches to dealing with complex compliance issues in Market Conduct.

KEY RESPONSIBILITIES

• Provides technical expertise in regulatory compliance requirements regarding the conduct of assigned regulated sectors (e.g., life insurance, P&C insurance, health services provider, mortgage brokerage and administration, loan and trust, pension, and credit union)
• Provides workflow leadership to complex examinations and the management, negotiation and resolution of significant, complex and/or sensitive compliance and regulatory matters
• Conducts the secondary review of working papers and findings prepared by Senior Compliance
• Officers to ensure identified high-priority compliance issues are the most critical, follow regulatory requirements and that the interpretation and application of regulations are consistently applied within those materials prior to being submitted for approval by the Senior Manager
• Conducts ongoing holistic reviews of compliance issues and findings to assess how they are applied in various scenarios and to ensure consistency in the interpretation of legislation across the department, supports the development of related guidance, publications, supervisory tools and standard procedures, and supports the development of recommendations relating to regulatory amendments or guidance as appropriate
• Works with the Director and Senior Managers in the implementation of the Department’s strategic plan including assisting in operationalizing new projects and objectives, supervisory initiatives, guidance, procedures, department priorities and any changes to regulatory requirements
• Acts as a key liaison on complex situations with external and internal stakeholders as needed to provide technical expertise, advice and recommendations related to the development, implementation and evaluation of regulatory requirements
• Mentors and supports staff to identify, prepare and present cases for escalation of compliance matters to Legal and Enforcement and provides strategic advice and support on the assessment and escalation of significant conduct matters, including enforcement referrals where appropriate
• Leads projects/teams for the development, implementation and evaluation of procedures or programs to monitor regulatory compliance of the relevant Regulated Sector
• Provides reporting, trend analyses and recommendations on emerging risks, industry trends, sector developments, systemic issues and significant compliance concerns to support departmental priorities, operational planning, program effectiveness, policy development and regulatory decision-making
• Supports management in industry engagements and leads or supports briefings with executives or stakeholders on regulatory, compliance, sensitive or contentious matters, including matters related to FSRA's sector supervisory plan
• Provides subject matter expertise, guidance and evidence-based recommendations to management and staff on operational, regulatory, and sector-specific issues, supporting effective decision-making and continuous improvement of supervisory approaches to enhance consumer protection and professionalism within the regulated sector.
• Collaborates with colleagues across all areas of FSRA as required through cross-functional initiatives, working groups, consultations and projects to support the development, refinement and implementation of supervisory practices, policies, guidance and regulatory initiatives
• Supports stakeholder consultations and relationship management activities by providing technical expertise, responding to complex inquiries, and assisting in the communication of regulatory expectations and supervisory outcomes
• Performs other technical, supervisory and project-related duties in support of departmental priorities, regulatory initiatives and operational requirements

QUALIFICATIONS

Education and Experience

• University degree in business, economics, law, accounting or other relevant field
• Minimum 3 years of experience in compliance, audit, regulatory oversight, risk management or a related field
• Minimum 3 years of experience in or knowledge of one of more of the regulated or related sectors (e.g., life insurance, P&C insurance, health services provider, mortgage brokerage and administration, loan and trust, pension and credit union)
• Expertise in the interpretation and application of regulations in FSRA’s regulated or related financial sectors. Knowledge and Skills
• Demonstrated audit or compliance skills, and experience with risk-based auditing methodology
• Demonstrated leadership, coaching and project management skills to provide technical guidance and leadership for regulatory, supervisory and cross-functional initiatives
• Proven analytical and problem-solving skills to provide advisory services, risk assessments and recommendations, and support the resolution on complex compliance or regulatory matters
• Proven verbal and presentation skills to deliver technical advice, support industry engagement and executive briefings, facilitate consultations and conduct staff training
• Proven written communication skills to prepare technical reports , guidance materials, industry publications, project plans/reports, correspondences, briefing materials and policy recommendations
• Demonstrated knowledge of the business models and operations and regulatory frameworks and compliance matters of one of the FSRA’s Regulated or related Sectors
• Demonstrated understanding of industry trends, emerging risks and sector developments to identify issues requiring policy change
• Demonstrated leadership, interpersonal and teamwork skills to mentor staff, manage workflow, foster collaboration, build consensus and promote consistent regulatory among internal and external stakeholders in support of regulatory initiatives and operational priorities

*Please note that this position will close at 12AM on the expiry date*

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FSRA is committed to ensuring equity in employment. Our goal is to create a diverse, inclusive workforce that reflects the communities we serve and to ensure our services and communications are accessible to all individuals. Accommodation is available under the Ontario Human Rights Code.

NOTE: ONLY QUALIFIED CANDIDATES WILL BE CONSIDERED