Equestrian Volunteer Coordinator and Instructor

Description

Position Type: Full-time, Non-Exempt (Hourly)

Supervisor: Equestrian Senior Manager

Department: Equestrian Department

Location: Park City, Utah (on-site)

Join Our Team:

Every day at the National Ability Center, a horse, a volunteer, and a rider come together, and someone discovers they can do more than they ever thought possible. We are looking for an equestrian professional who wants to be at the center of that moment. At our Park City, Utah ranch, you will join a mission-driven team that believes in the power of adventure, and you will help shape the experience of every rider and volunteer who walks through our barn doors. If you are a skilled instructor with a gift for bringing people together, and you want work that is as meaningful as it is energizing, we would love to meet you.

Job Summary:

The Equestrian Volunteer Coordinator and Instructor serves two essential functions within the Equestrian Department. First, this position recruits, trains, schedules, and supports the volunteers who make our Equestrian Program possible, using Salesforce and HandsOn Connect to manage placements, required paperwork, and volunteer hours. Second, this position teaches safe, high-quality private and group adaptive riding lessons and Equine Assisted Learning (EAL) sessions for participants of all abilities. Working closely with the Equestrian Senior Manager, program staff, and the volunteer department, this role keeps volunteers well placed, engaged, and connected to NAC’s mission and core values. This is a full-time, year-round, non-exempt position with benefits. It is based on-site in Park City and requires occasional weekend and after-hours work. It is not eligible for remote work.

Essential Duties:

• Manages, schedules, and recruits volunteers for the National Ability Center’s equestrian programs.
• Trains volunteers on the needs of the Equestrian program and actively recruits and engages with volunteers.
• Schedules and leads required volunteer training sessions consistently, in collaboration with the volunteer and equestrian departments.
• Teaches adaptive horseback riding lessons, unmounted lessons, support equine-assisted learning in single and group sessions, and other roles as scheduled.
• Conducts pre-lesson activities including, but not limited to participant assessments, creating lesson plans, and reviewing progress notes.
• Conducts post-lesson activities including, but not limited to discussing lessons with parents, interns and volunteers, putting tack and arena props away, progress notes on each student.
• Trains and coordinates with program staff on volunteer procedures.
• Consistently communicate with volunteers, Equestrian department and volunteer department to ensure transparency of needs or changes to be implemented. 
• Communicates frequently with volunteers to ensure they are satisfied, well-placed, and receive feedback when needed
• Creates regular cadence of communication for upcoming opportunities, events, and needs.
• Updates and maintains detailed records of volunteers’ information, assignments, and ensures all required paperwork/background checks are complete through Salesforce and Hands-On Connect platforms. 
• Tracks and reports volunteer hours; prepare quarterly and annual reports when requested or required.
• Evaluates program needs and staff on their engagement of volunteers on a regular basis.
• Provides and implements continuing education for volunteer engagement.
• Ensures that our mission, and core values are clearly communicated.
• Supports other volunteer coordinators in other programs and events as needed.
• Assists with key fundraising and events to advance program goals and volunteer needs.
• Coordinates teams of volunteers for projects throughout the year.

Requirements

Minimum Qualifications:

• Must be at least 18 years old.
• 2 years of experience teaching horseback riding lessons, preferably adaptive riding instruction.
• Current First Aid and CPR certification, or the ability to obtain.
• Valid Driver’s License.
• Ability to pass a pre-employment background check.
• Must be legally authorized to work in the United States. We do not sponsor employment visas or other immigration processes to attain or maintain employment eligibility.

Preferred Qualifications:

• PATH or CHA certification.
• Experience working with a non-profit organization.
• Experience in therapeutic recreation or experience working with people with various disabilities.
• Experience recruiting and managing volunteers.
• Horsemanship, experience in riding instruction.
• Experience working with MS Office, Salesforce and/or HandsOn Connect software.

Knowledge, Skills, and Abilities:

• Strong work ethic and an entrepreneurial spirit to accommodate multiple responsibilities and shifting priorities in a quick-paced environment.
• Ability to positively receive feedback and to provide feedback in a timely solution-driven, professional manner.
• Ability to supervise volunteers, delegate tasks, and provide coaching to help them continue to develop skills.
• Excellent organizational and problem-solving capacity.
• Exceptional communication and emotional intelligence to recruit, engage, and retain volunteers and staff.
• Demonstrated ability to work productively and collaboratively within multiple departments.
• Commitment to a positive, fun and team-oriented working environment.

Working Conditions:

• Ability to lift and maneuver equipment weighing up to 75 lbs. while working around the barn and with the horses.
• Ability to work indoors and outdoors while interacting with the horses in various weather conditions, including extreme weather conditions.
• Ability to work occasional weekends and after-hours work when required for special fundraising events, routine horse care, or emergency response.

Benefits:

• Health Insurance with Health Savings Account 
• Employer Contribution to HSA 
• Dental Insurance 
• Vision Insurance 
• Long-term Disability 
• Life Insurance 
• Voluntary Accident and Hospital Plans
• Paid Time Off (PTO) annually 
• 11 Paid Holidays + 2 Paid Personal Days Annually (including a paid day off on your birthday)
• 403(b) Plan with Employer Match 
• Parental Leave 
• Pet Insurance
• Pro Deals with gear companies