Senior Manager, Sales Operations – Clinical Packaging

Senior Manager, Sales Operations – Clinical Packaging

Department:

Commercial Finance / Sales Operations

Location:

UK – Does not have to be site based, but it would be a preference to have easy access to EU/UK sites; ability to also travel to the US as and when required.

Reporting To:

Senior Director, Commercial Finance

Summary

The Senior Manager, Sales Operations – Clinical Packaging is responsible for enabling data-driven commercial execution across the Clinical Packaging business. This role leads Salesforce administration and evolution, delivers executive-level reporting and analytics, and serves as a strategic partner to Sales and business leadership. Operating within a centralized Sales Operations model, this position will drive standardization, improve data integrity, and support scalable growth across global teams while helping develop internal capability.

Essential Duties and Responsibilities

·        Lead Salesforce administration including fields, workflows, validation rules, Lightning pages, and governance

·        Align CRM structure to support business P&L, pipeline visibility, and KPI reporting needs

·        Support future Salesforce to ERP integration and data architecture initiatives

·        Develop and own monthly KPI reporting and quarterly Board-level materials

·        Build and maintain dashboards for performance tracking

·        Deliver insight-driven analysis to support decision-making and commercial strategy

·        Ensure pipeline integrity, forecasting support, and CRM data quality

·        Identify and implement process improvements and standardized ways of working

·        Partner with Clinical Sales leadership and regional business leaders as a trusted advisor

·        Facilitate BD management meetings and performance review cadence

·        Mentor and develop Sales Operations team members and support training initiatives

Qualifications

·        Bachelor’s degree in Business, Finance, Analytics, or related field

·        7–10+ years of relevant experience in Sales Operations, Commercial Finance, or Analytics

·        Advanced Salesforce experience required

·        Strong experience in reporting, dashboards, and analytics

·        Experience supporting executive-level reporting and performance reviews

Preferences

·        Strong preference for candidates with Clinical Trials or Clinical Packaging experience; however, candidates with transferable experience in complex commercial or operational environments will also be considered

·        Familiarity with clinical development lifecycle and associated commercial processes

·        Experience working in a global organization (US + EU) preferred

·        Experience with Power BI or advanced data visualization tools preferred

Key Competencies

·        Strong business acumen and understanding of commercial drivers

·        Highly self-driven with ability to work independently

·        Excellent analytical and problem-solving capability

·        Strong communication and stakeholder management

·        High attention to detail and focus on data integrity

 Sharp is committed to being an equal opportunities employer and to building a diverse and inclusive workforce. We welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.