Supplier Quality Engineer

Position Summary

The Supplier Quality Engineer reports to the Director of Quality for Manufacturing and the primary purpose of the role is to; develop, implement, and coordinate the supplier approval process, develop supplier performance evaluations/control system to ensure an accurate register of approved suppliers is maintained. Collaborate with the supplier to initiate the First Article Inspection (FAIR) process.

Key Responsibilities:

• Develop, implement, and maintain a Supplier Approval Process including coordination of Quality and/or technical requirements
• Develop and implement a Supplier Control System including proposing current & multi-year  oversight plans – (may include travelling to suppliers)
• Maintain an accurate and up-to-date register of Approved Suppliers (Approved Supplier List) including status/ metrics

• Organize corrective action boards with selected suppliers in order to drive containment, corrective and preventive action plans on recurring product and process quality issues

• Implement the Supplier Quality Manual(s) and related sub tier documents
• Implement, and maintain a Supplier performance monitoring system (influenced by performance and risk indicators)
• Load new part information into Net-Inspect. Follow up on FAIR status with suppliers until files are completed and approved by DHC Quality Control
• Manage the Supplier Corrective Action Request (SCAR) process. This includes providing updates to and reporting on SCAR metrics (on the MOS board or through reports requested by the Director of Quality)
• Organize, perform Supplier Audits, and report results.  This include proactively creating and updating the Supplier Audit Plan/schedule and seeking timely approval of audit budget/expense and schedule changes
• Follow through on audit SCARs to ensure timely closure escalating proactively when risks to closure activities are apparent
• Manage & Monitor the Supplier Certification (Designated Supplier Quality Representative DSQR) program
• Provide advice & training to purchasing personnel related to Supplier QA processes
• Work as part of the Supplier Quality team to ensure program specific requirements (e.g.,515, Twin Otter, etc.) are clearly delineated to the appropriate supplier base
• Assist in the development of standard work for all division activities respecting Lean principles
• Understand metrics that measure key performance parameters
• Strive to achieve world class levels of customer service in every interaction our clients have with DHC.

Qualifications:

• Minimum 5 years’ experience working with Supplier Management
• Certified Internal Auditor; Certified Lead Auditor preferable
• Minimum 5 years’ experience working under ISO9001, AS9100 or similar standard
• Minimum 5 years’ experience in auditing (Internal, Third-party, or similar audits)
• Multi-Language speaker (French, Spanish, English) an asset.
• Bachelor's degree in Engineering or equivalent an asset
• Experience, and understanding technical skills related to critical process specifications
• Experience in QMS metrics including measuring and monitoring of manufacturing processes.
• Experience with performing quality assessments including prior audit experience to AS9100 or ISO9001
• Demonstrated ability to communicate effectively both orally and in writing
• Excellent interpersonal skills and the ability to manage conflicts
• Good organizational skills and ability to work independently with minimum of supervision and direction
• Demonstrated ability to read and understand technical drawings and specifications
• Good knowledge of statistical techniques and data analysis used in all phases of metrology is considered an asset
• Good knowledge of Microsoft Office applications including Excel, Word, and PowerPoint. Previous experience with Power BI is considered an asset
• Experience with Enterprise or Material Resource Planning software (i.e., IFS/Visual Manufacturing) is an asset
• Familiarity with the both DHC Supplier Portals is an asset.
• Familiarity with SAE-AS9102C First Article Inspection Requirements is an asset.