Spa Experience Agent (full-time)

Spa Experience Agent

Full-Time – 40 hours per week

 Position Overview

The Spa Experience Agent is an essential member of the guest‑facing team at Scandinave Spa Blue Mountain. Agents ensure that all spa environments are clean, safe, well‑maintained, and guest‑ready at all times. 

This role is responsible for delivering warm, friendly, and professional service while supporting guests throughout their thermal journey. Spa Experience Agents perform hands‑on operational tasks, uphold cleanliness standards, complete inspections, and support other departments to ensure a seamless and memorable guest experience. 

Requirements:

• Previous experience in hospitality or customer service. 

• Experience with pool systems, water treatment, or chemical testing is an asset    (training provided). 
• Excellent customer service, time‑management, and organizational skills. 

• Ability to work both independently and as part of a team. 

• Strong attention to detail and commitment to cleanliness and safety. 

• Comfortable with fast‑paced, multi‑tasking work environments. 

• Physically capable of lifting up to 30 lbs, walking long distances, bending, climbing, and working indoors/outdoors in all weather conditions. 

• Flexibility to work mornings, evenings, weekends, and holidays. 

 Salary:

• Salary:  $20.05 - $25.88 / hr

Benefits

• Health, Dental, Vision, Life, Disability, Travel Insurance, Virtual Health and Employee Assistance Plan (EAP)
• Paid sick days and personal days

• Ongoing complimentary access to the Thermal Journey for you and a guest
• Four complimentary vouchers for other guests each year
• One complimentary Registered Massage treatment
• Employee rates for massage services
• Food and Beverage Discounts
• Boutique Discounts

We would like to thank all applicants for their interest.  Only those applicants considered to move forward in the recruitment process will be contacted.

As per the Accessibility for Ontarians with Disabilities Act, 2005 , should you require accommodations throughout the recruitment and selection process, please contact HR at 705-443-5919 or email at hr@scandinaveblue.com

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