Residential Sales Consultant

Residential Sales Consultant

Reports To: General Manager

Status: Full-time, 100% Commission

Category: Sales

Location Name: A1 Chesney 

Location Address: Calgary, AB

Position Summary:

The Residential Sales Consultant is an outside sales position responsible for developing and closing residential sales and service opportunities through customer education and presentations, using traditional lead-generation techniques and internal pipelines.

Key Responsibilities:

• Present comfort options for residential HVAC and water heater products and services to new and established customers.
• Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction.
• Create relationships with prospective customers and referrals, as well as initiate calls to generate sales. 
• Work collaboratively with technical team members, onsite, to promote and ensure a 100% customer satisfaction experience.
• Remain up to date on the latest industry trends, service methods, systems, and technology available within the market and the business.

Qualifications:

• Our Residential Sales Consultants (RSC) are highly ambitious, results-oriented, and self-motivated individuals.  Skilled in providing innovative, customer-related recommendations, developing effective proposals, and handling negotiating and closing sales.  To accomplish this, a successful RSC must possess:
• At least a High School diploma or GED. A Bachelor’s degree or related professional sales certifications preferred.
• Prior sales experience, with a preference for experience with direct selling to consumers.
• Strong selling and business-development skills.
• A demonstrated ability to effectively communicate concepts to a variety of audiences.
• Demonstrated commitment to the delivery of high-quality, customer-focused service.
• Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions the business can offer.
• Valid driver’s license with an acceptable driving record.
• Ability to consistently demonstrate a positive attendance record.
• Available to work flexible hours and on-call shifts as needed.
• The successful incumbent must be able to meet the minimum requirements for our background check criteria.