Maintenance Technician, Residential

Role: Maintenance Technician, Residential

Reports To: General Manager and/or Operations Manager

Status: Full-time, Regular

Location Name: Winnipeg Supply

Location Address: Winnipeg, MB

Position Summary:

As a member of our team, you will perform equipment maintenance on residential sites. With a strong focus on customer service and a commitment to integrity, you will answer questions and resolve customer concerns. 

Key Responsibilities:

• Responsible for the maintenance of HVAC equipment within residential environments.
• Performing service and/or cleaning of IAQ products and equipment, as well as soldering, welding, brazing and performing minor field fabrication.
• Responsible for the delivery of excellent service to residential customers and sustaining high levels of customer satisfaction.
• Handle customer concerns, questions or problems in an effective manner.
• Prepare material requisition forms.    

Qualifications:

• The qualified candidate must have a high school diploma or equivalent.
• Must possess all valid licensing or certifications as required by provincial or local governmental laws or regulations for the geographical work area.
• A license in plumbing, electrical work, sheet metal, or refrigeration an asset.
• Proven mechanical aptitude and experience in the residential HVAC field. 
• Able to operate all necessary tools and equipment to perform various projects.
• The successful candidate will also have the ability to read wiring diagrams and troubleshoot problems with electrical, refrigerant, and duct systems on HVAC equipment.
• Demonstrated commitment to the delivery of customer-focused service.
• The ability to work occasional overtime and weekend hours as required.
• The successful incumbent must be able to meet the minimum requirements for our background check criteria.