HVAC Apprentice

Job Title: HVAC Apprentice - Level 1

Reporting To: Field Manager  

Department: Home Services Operations  

Locations: North York

File Number: 3535

Rate of Pay:  $22.55 - $30.06 hourly - Depending on the Apprentice level and as per the Collective Agreement

Hours: 40 hours per week - Rotational 

Complete diagnostic, repair and maintenance of equipment for home service. A key customer interface and revenue-generator for the business.  

Responsibilities:

• Accountable for the delivery of high customer service excellence levels.
• Responsible for sustaining high customer satisfaction levels in our Home Services Operations group.
• Responsible for completing all diagnostic and repair work in an effective and efficient manner to company standards and in keeping with our value proposition.
• Responsible for providing best advice to customers on repairing or replacing existing equipment.
• Responsible for promoting Enercare Home Services products and services.
• Responsible for assuring all tools and equipment used are in good and safe working order.
• Responsible for keeping vehicle clean and neat both inside and out in keeping with the company’s professional image.
• Responsible for keeping vehicle stocked with all material necessary to perform daily duties.
• Responsible for supervisor signoff of apprentice training standard log book.
• Responsible to meet all apprentice training requirements, maintaining passing grades.
• Responsible to arrange EI during MTCU training.

 Qualifications:

• Must have a valid Gas Technician 2 or Gas Technician 1 license
• Must have CFC Permit or capable of obtaining permit (ozone depletion)
• Must have a valid driver's license with clean driver's abstract maintained
• Must be physically able to perform heavy lifting as per the Physical Demands Analysis (to be provided)
• Must have the ability to operate all necessary tools and equipment related to servicing HVAC equipment
• Demonstrated mechanical aptitude
• Proven commitment to the delivery of customer-focused service.
• Excellent written and verbal communications
• Exceptional interpersonal skills
• Able to work with minimal supervision
• Result oriented, achieving high levels of individual and team performance.

This position applies to UNIFOR Local 975.