Banquets - Server Chop Steakhouse

EVENT SERVER

We are looking for an event server to join our team. If you are interested in hospitality, learning more about event planning, creating memorable experiences with attentive service, product knowledge, fun and passion with one of Canada’s fastest growing hospitality groups – this is the role for you!

WHAT'S IN IT FOR YOU:

• Opportunity for development from GM, Event Manager, and Regional Manager
• 40% discount on meals when working 
• 25% discount for our restaurants (Moxie’s, Chop, Shark Club, Denny’s and Rockford)
• Employee discount and Friends & Family discount for all Northland affiliated brands including Grouse Mountain, Revelstoke Mountain Resort, Sutton Hotel Group.

CHARACTER:

• Outgoing, positive and upbeat
• Pleasant and accommodating, willing to go the extra mile
• Friendly, enthusiastic, and engaging personality
• Understands sense of urgency and is able to maintain momentum
• Strong work ethic with flexible availability
• Calm and organized demeanor – even under high pressure situations
• High level of self-confidence, self-motivated
• Team oriented, also able to work independently
• Outstanding, proactive guest service skills

COMPETENCIES:

• Attention to detail
• Professional presentation and appearance standards
• Remains calm under pressure
• Organization and planning
• Excellent communication (both verbal and written) and interpersonal skills
• Good physical condition, as this position requires constant walking, standing, bending and lifting
• Understanding of Audio-Visual technology

KEY RESPONSIBILITIES:

• Involvement in several types of service including breakfasts, lunches, coffee breaks, plated dinners and buffet dinners
• Executing daily work activities according to the Banquet Event Order (BEO)
• Anticipating guests’ needs; acknowledge and respond promptly to guest requests
• Working as part of a team and communicating with your colleagues to ensure a smooth event
• Clearing tables as needed throughout the event
• Setting up and tearing down of meetings, functions, receptions, including moving tables and chairs
• Working with groups from 2 to 200 guests
• Serving all guests with a high level of service and in a timely fashion
• Cleaning up after events including removal of décor, taking down the buffet, vacuuming, removing dirty dishware, sanitizing tables
• Other duties as assigned

RENUMERATION:

• Hourly wage
• Shares in event gratuities

OTHER DETAILS:

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our employees and our guests.  We support the well-being and growth of team members in all aspects of their life, in and outside of work, which is why we are committed to providing industry-leading benefits and unmatched hospitality and travel perks.