Technical Product Owner

About the Business

About the Role

Level:4

Department: Technology

Location: London I Southampton

Contract type: Permanent

Quilter is building a new API and Integration Platform. As API Product Owner you will own the “what and when” of that platform, turning the API strategy into a prioritised, deliverable backlog and ensuring each API we build delivers real value to integrating organisations.

You will work hand-in-glove with the Lead Integration Platform Architect (who owns the “how”), our engineering teams and our delivery partner, and you will play a central role in proving the platform through priority business use cases.

As a Product Owner, you will be responsible for translating API strategy into deliverable outcomes, ensuring teams are focused on the highest-value priorities and delivering capabilities that meet business and user needs.

You will work closely with engineering teams, architects and stakeholders to manage demand, define priorities and maintain a clear and achievable backlog.

You will ensure API products and services are delivered effectively, aligned to organisational priorities and achieve the intended customer, adviser and colleague outcomes.

You will act as the day-to-day owner of API delivery, creating clarity for delivery teams and ensuring work progresses in line with agreed priorities, standards and expected outcomes.

Key Accountabilities:

• Own and maintain the API product backlog using Agile Development methodologies.

• Translate product strategy into prioritised deliverables, user stories and outcomes.

• Work with stakeholders to gather, clarify and prioritise requirements.

• Ensure delivery teams understand priorities, objectives and expected outcomes.

• Support planning, refinement and prioritisation activities.

• Balance stakeholder demand against capacity, dependencies and strategic priorities.

• Work closely with Architecture, Security, and Engineering teams to deliver secure, resilient and high-quality API capabilities.

• Ensure delivered solutions support the intended customer, adviser and colleague outcomes.

• Monitor delivery progress and manage risks, issues and dependencies.

• Use feedback, usage data and stakeholder insight to improve products and services.

• Promote API reuse and adoption across internal and external consumers.

• Define success measures and use data and insight to assess performance and value delivered.

• Support release planning, implementation and continuous improvement activities.

• Help identify opportunities to use AI, automation and emerging technologies to improve delivery effectiveness and business outcomes.

• Ensure AI-related requirements, risks and dependencies are appropriately considered during delivery.

• Build awareness, engagement and adoption of API capabilities across the organisation.

• Balance short-term priorities with long-term platform and business objectives.

• Communicate priorities, progress, risks and decisions to stakeholders.

• Own the API-as-a-product model. Treating internal and third-party consumers as customers, manage the API catalogue, and drive reuse, adoption and self-service.

• Prioritise and sequence delivery of priority use cases with third parties and AR firms to prove the platform.

• Manage the product relationship and delivery dependencies with FNZ and other platform providers, whose API roadmaps gate Quilter’s delivery.

• Own the API developer experience — documentation, onboarding and sandbox — for internal and external consumers.

• Partner closely with the Lead Integration Platform Architect on standards, API contracts and route-to-live.
• Own API product metrics — adoption, availability, response time, time-to-integrate and reliability.

About You

You will be an experienced Product Owner or delivery professional with a strong understanding of agile delivery and technology products.

You will enjoy working closely with teams to turn strategy into practical outcomes and will be comfortable managing priorities across multiple stakeholders and competing demands. You will be customer-focused, delivery-oriented and motivated by delivering measurable business value.

Knowledge, Skills and Experience:

• Experience as a Product Owner or similar delivery-focused role.

• Experience managing and prioritising backlogs within agile delivery environments.

• Strong understanding of API products, system integration and digital platforms.

• Experience owning API products specifically (not just software features) including API lifecycle, versioning, developer experience, and consumer onboarding.

• Familiarity with the Microsoft Azure ecosystem (Azure DevOps, Azure API Management) and modern API tooling (OpenAPI).

• Experience managing delivery dependencies on third-party platform / SaaS providers (e.g. wealth-platform providers such as FNZ).

• Experience working closely with engineering, architecture and delivery teams.

• Strong requirements gathering, analysis and prioritisation skills.

• Ability to translate business needs into clear deliverables and user stories.

• Strong understanding of customer outcomes and value-driven delivery.

• Ability to use data, feedback and insight to support decision making and prioritisation.

• Strong stakeholder management and communication skills.

• Understanding of platform operating models and API lifecycle management.

• Good analytical, planning and problem-solving capability.

• Ability to make effective prioritisation decisions in complex environments.

• Curiosity and a continuous improvement mindset, with a willingness to challenge existing approaches.

• Understanding of AI-enabled capabilities and how they can support product and delivery outcomes.

• Experience working within a regulated environment would be advantageous.

• Experience delivering within a regulated financial-services environment (e.g. FCA-regulated) is strongly preferred.

• High levels of ownership, integrity and accountability.

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Inclusion & Diversity

We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.

Values

Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities.
Always curious: We continuously seek new ideas and knowledge so we’re one step ahead of our clients’ needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures.
Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation.
Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.

Core Benefits

Holiday: 182 hours (26 days)

Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.

Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.

Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children.

Life Assurance: 4x your salary.

Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence.

Healthcare Cash Plan: Jersey employees only

In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.