Program Lead

Reporting to the Director of Sustainability Services, the Program Lead is responsible for overseeing the implementation and continuous improvement of local CEIP programs.

The Sustainability Services business unit of Alberta Municipalities houses the Clean Energy Improvement Program (CEIP). CEIP is an innovative program that allows property owners to access competitive, long-term financing to make energy efficiency and renewable energy upgrades, with upgrades repaid through their property tax bill. Personal values aligned to sustainability and energy transition are highly valued within the business unit and role.

This is a full-time temporary position lasting 18 months.

Know-How

Practical / Technical Knowledge

• A degree in Business Administration, Economics, Engineering, Environmental Sciences or related discipline.
• Education emphasis on sustainability, energy policy, energy efficiency and renewable energy, or financing solutions would be an asset.
• 3 years or more of progressive experience in program design and implementation for energy efficiency and/or renewable energy, including relevant preparatory work, project management, program materials development, and budget management.

• Technical certification in building sciences, trades or renewable energy would be an asset.
• Proven track record of successfully working among or with the trade ally community in Alberta. 
• Highly competent computer skills (Microsoft Word, PowerPoint, Excel, Outlook, Project Management)

Planning, Organizing, and Integrating

• Working level knowledge of energy efficiency and renewable energy technologies, and related policies and regulations.
• Knowledge of Alberta’s Clean Energy Improvements Regulation 212/2018 and property assessed clean energy programming (PACE).
• Ability to problem solve collaboratively and demonstrate sound judgement, innovation/creativity, and an ethical approach, knowing when to escalate matters to the Director.
• High attention to detail, ensuring accuracy and thoroughness.

• Ability to be self-managed and work independently with little supervision.

• Collaborative and open-minded team player who is committed to the achievement of team goals and works well with others.
• Highly organized team player with the ability to work on multiple projects and timelines.
• Eager to stay abreast of trends, risks and innovations in energy efficiency and property assessed clean energy.
• Ability to be resourceful and take initiative to proactively address issues and work in a fast-paced environment to manage diverse and complex activities with a positive and “get it done” attitude that is responsive to changing priorities and circumstances.

Communicating and Influencing Skills

• 3 years or more of experience developing sound alliances with stakeholders, industry and non-profit organizations and representing organizations at high level meetings.
• Positive, poised, and professional working style with the ability to protect confidential information and use discretion and tact.
• Strong interpersonal skills for developing effective work relationships with senior management, service providers, and clients.
• Strong leadership and interpersonal skills for consulting with project sponsors and project teams on requirements, negotiating and building consensus on solutions, facilitating meetings and the resolution of issues and managing change resulting from the project.
• Strong project management skills for planning, organizing, leading and reporting on projects.
• Excellent verbal and written communication skills for working with staff at all levels of the organization to present information, manage discussions, provide training and create project documents as well as preparing and editing business correspondence and documents.

Responsibilities

Program Implementation

• Managing the implementation and operations of the CEIP program in participating municipalities.
• Tracking the program budget for each municipality and adjusting forecasts each quarter. 
• Ensuring cohesive program delivery amongst program implementer, and municipal partners, including leading weekly program meetings and coordinating program deliverables.  
• Conducting technical application reviews at all stages of the application process and approving applications and invoices. 
• Reviewing and approving all program applications and invoices to ensure they meet program requirements.  
• Managing customer and contractor inquiries and participant escalations; and providing application support to participants.  
• Drafting technical program content for marketing and communications materials, business development proposals, and contractor materials.
• Reviewing all marketing materials for messaging accuracy.  
• Reviewing program progress and results, reporting on potential program changes or updates, and notifying leadership of program issues requiring their attention. 
• Successfully implement approved program changes to ensure program performance is on track. 
• Ensuring accuracy and alignment of all program documents and deliverables developed by other business units (e.g., communications, key messages, program plans).  

Evaluation and Reporting

• Ensuring program outputs and outcomes are tracked and evaluated to enable continuous program improvements.  
• Report monthly to the Director on program budget spend and key performance indicators.
• Ensuring program deliverables (e.g., briefing notes, budget, presentations) are completed as directed and meet expectations.  

Other Duties

• Managing the day-to-day work of one the CEIP team’s Program Associates, including assigning tasks, setting performance goals, completing performance reviews, and holding regular check-in meetings.
• Drafting program-related briefing notes, memos, decision notes, presentations, reports, and other documents as required.  
• Supporting the Director by drafting technical content for presentations, briefings, and corporate documents (e.g., business operations plan, AMSC board materials).
• Responding to ad hoc requests from funders, municipalities and stakeholders. 
• Maintaining an understanding of developments in the energy efficiency and renewable energy sector through training, attending conferences/workshops and research. 
• Other work as assigned by the Director.
• This position requires some travel, largely within the province, with occasional overnight and out of province travel. This is largely scheduled and known well in advance.
• Ability to attend and conduct presentations.

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