Fort McMurray - Class 3 Driver

SCOPE

• Drivers will represent our company in a professional and cost effective manner aiming at increasing profitability and customer satisfaction.

RESPONSIBILITIES

• Vehicle Maintenance, Safety and Delivery
  • Operate and drive company trucks to transport goods and materials and make deliveries as required.
  • Perform daily/routine vehicle inspections and identify and report any safety or maintenance issues.
  • Monitor vehicle condition, performance and mechanical fitness, including but not limited to inspecting tires, lights, brakes, and other equipment.
  • Perform preventive maintenance and emergency roadside repairs.
  • Report any special customer needs, special conditions or issues back to the Branch Manager and/or Sales team in regards to: inefficient routes; facility and parking challenges; fittings and hose requirement issues; accessibility issues; for each client location, and identify time-sensitive and/or special needs customers.
  • Ensure cellular phone is always charged and operational.
• Vehicle Administration
  • Produce accurate paperwork, reports and logs on vehicles as required in a timely manner.
  • Ensure all paperwork regarding TSD requirements is accurate and updated daily.
  • Produce all necessary documentation (DL, DA) for appropriate certification according to company and DOT requirements.
  • Assist with the placarding of delivery vehicles and the necessary paperwork to ensure they meet company and government requirements.
  • Ensure Fuel card, drivers’ license, insurance slips are available and easily accessible.
• Loading & Unloading of Vehicles
  • Loading and unloading of vehicles to and from deliveries.
  • Ensure all loads are picked accurately and loaded securely.
  • Haul hose and fill customer's tanks at sites when needed.
  • Assist the warehouse team whenever possible.
• Customer Service
  • Maintain a courteous, professional and positive attitude when dealing with both internal and external customers.
  • Follow and support safety practices within the workplace and address any safety issues or concerns with the Transportation Supervisor and/or Branch Manager.
  • Maintain a clean and well-groomed appearance and wear appropriate company apparel.
  • Ensure any communication between yourself and the customer is clearly understood.
  • Accommodate customer requests as best as possible, going above and beyond the customer’s expectations where possible and report back to the Transportation Supervisor when expectations are unmet or unclear.
  • Other duties as required.

QUALIFICATIONS/REQUIREMENTS

• Education
  • Completion of High School preferred.
  • Class 3A.
• Knowledge
  • Knowledge of eLogs, bills of lading, inspection reports (pre- and post-trip), maintenance and repair reports, trip reports, accident or incident report.
  • Knowledge of client base destinations within Fort McMurray and area is an asset.
• Experience
  • Experience operating and driving box trucks to transport goods and materials and/or liquid bulk is an asset.
  • Proven track record in safe driving practices.
  • Minimum 2 years commercial driving experience.
  • Experience working in a warehouse environment is an asset.
  • Forklift experience.
• Abilities
  • Ability to identify with clients and assist with resolving issues at the client-site, while ensuring that management are being informed about the situation.
  • Ability to deal with difficult client situations and remain cooperative and compassionate Ability to work with minimal supervision.
• Personal Suitability
  • Attention to detail.
  • Diplomacy in dealing with internal and external clients.
  • Takes pride in his/her work.
  • “Whatever-it-takes” attitude, but not afraid to ask questions.
  • Continuous desire to learn new Boss products and stay current with industry initiatives and practices