Quality Assurance Associate

Job Purpose:

The Quality Assurance Associate contributes to the efficient operation of the Product Control Division (PCD) by reviewing, maintaining and verifying compliance-ready labels and documents. 

Essential Job Functions:

• In order to comply with laws and ordinances related to food in Canada, check whether the display (label and ingredients list) of raw materials, allergens, nutritional analysis, health claims, etc. is appropriate and give advice to the staff.
• If there are unclear points in the interpretation of Canadian regulation, ask the government agencies such as CFIA to confirm under the supervision of manager.
• Periodically confirm the presence or absence of changes in food laws. And if there is a change, if it falls under our products, we will take countermeasures and share information with staff while consulting with manager.
• Monitor and follow applicable laws and regulations.
• Confer with staff, users, and vendors to discuss defective or unacceptable goods or services and determine corrective action.
• Reply to inquiries (e.g. emails from CFIA regarding request for inspections; customer inquiries, follow up on product information for label creation, etc.) under the supervision of manager..
• Participate in CFIA inspection (e.g. sampling, disposing, etc).
• Maintain and request for updated product documents.
• Create and revise labels for all products.
• Assist with special projects and duties as are reasonably assigned from time to time by Wismettac.

Job Requirement:

• College diploma in Food Science, Dairy Science, Foods & Nutrition Studies, Biological Sciences, or related field, or equivalent combination of education and/or regulatory affairs experience.
• Proficient in Microsoft Office program.
• Relevant work experience in food safety, quality assurance, or regulatory compliance is preferred. 
• Knowledge of Canadian food regulations and import requirements would be an asset.
• Fluency in French, Japanese, Chinese or Korean is an asset
• Strong organization and file management habits
• Attention to detail and good written communication