Sunshine Coast - Indigenous Cultural Liaison Support Worker (Casual)

Position Summary
The Indigenous Cultural Liaison Support Worker​ ​(ICL) provides the Indigenous lens and consults with Indigenous clients to provide/connect them with a range of Indigenous specific supports in the community, while advocating for access and rights as needed. These can include but are not limited to liaising with and/or supporting cultural activities/programming; Indigenous-led and informed case planning for Indigenous clients; connecting clients with outside organizational supports/connecting to agencies that assist; and accompanying clients in navigating the health and/or court systems. In addition to these Indigenous specific supports, the ICL provides daily supports to all program participants, both Indigenous and non-Indigenous, including medication administration, building security, crisis intervention, building maintenance, and front-line overdose response. Using a culturally informed model that is rooted in harm reduction, the ICL walks alongside clients in their self-identified and self-determined goals for culture, connection/reconnection, and community integration; while advocating for access, rights, and Cultural Safety as needed.

Job Competition # cas2026.387    
Closing Date: Midnight, October 26, 2026
Job: Indigenous Cultural Liaison Support Worker, Sunshine Coast, Casual
Hourly Range: $33.49 - $35.31 (BCGEU, Grid 34)    
Hours: Casual
Work Site: Sunshine Coast Region  
Start Date: As soon as possible

*Indigenous (First Nations, Inuit, Metis, Native American) ancestry/identity is a bona fide occupational requirement for this position.

*A clear British Columbia Vulnerable Sector Criminal Record Check for working with vulnerable adults and/or children is a condition of employment with RainCity Housing. Applicants must be willing and able to receive a clearance under the Criminal Record Review Act.

Program Summary

We are looking for people able to work on Sunshine Coast region in one of the programs bellow: 

Gibsons - The Gibsons Modular housing provides single room occupancy (SRO) housing to low-income individuals 19 years of age or older who live in the community, have a history of homelessness and who need additional support services to maintain housing. This supported housing program is staffed by a combination of support workers, including an Indigenous Cultural Liaison Support Worker and a Peer Services Support Worker. Each unit contains a private bathroom with toilet, shower, and sink, as well as a kitchenette. The building has 24/7 staffing, with a minimum of two staff working on site to maintain the building, deliver programs, support tenants, and ensure a safe environment within the building. The program supports also include an onsite kitchen facility and a cook to prepare at least one hot meal per day. The building also has custodial, home support and facilities management staff. 

Hightide - Opened in April 2019, Sechelt Modular housing provides 40 units of single room occupancy (SRO) housing to low-income individuals 19 years of age or older who live in the community, have a history of homelessness and who need additional support services to maintain housing. This supported housing program is staffed by a combination of support workers, including an Indigenous Cultural Liaison Support Worker and a Peer Services Support Worker. 

Each unit contains a private bathroom with toilet, shower, and sink, as well as a kitchenette. The building has 24/7 staffing, with a minimum of two staff working on site to maintain the building, deliver programs, support tenants, and ensure a safe environment within the building. The program supports also include an onsite kitchen facility and a cook to prepare at least one hot meal per day. The building also has custodial, home support and facilities management staff.

Sechelt Shelter- Sechelt Shelter provides emergency shelter and supports to 20 individuals, 19 and over, who are experiencing homelessness on the Sunshine Coast. The shelter is staffed 24/7 with 2 community support workers. The shelter also provides drop-in services to folks who may be without a home and need supports, these supports include the Sunshine Coast’s only Overdose Prevention Site (OPS). We view the shelter as an opportunity to promote dignity, social justice, and increased citizenship for members of our community who come from a wide variety of backgrounds but who currently do not have a place to call home.

QUALIFICATIONS

Many forms of education and experience are valued, including volunteering, and lived experience of mental illness/addiction/homelessness. Minimum education and experience include:

• A Diploma in community social services.
• Two (2) years of recent, related work experience with an emphasis on mental health, addictions, homelessness and/or social services.
• Or an equivalent combination of education, training, and experience.
• Current First Aid and CPR certification.
• Naloxone Certification.

Support Worker – Key Skills and Abilities – for supporting people receiving our services

• Establish a dignifying and purposeful relationship with the client, contacting and getting to know the client as a unique individual, and clarifying the role of the PSS and client in the service planning process.
• Ability to identify and work to increase client strengths, including the use of hope inducing strategies and assisting the client in self-managing their illness and other aspects of their life.
• Informally teach harm reduction, life skills.
• Respond to problematic behaviour using an understanding of the behaviour's context and function.
• Knowledge of the integrated concurrent disorders recovery model for working with chronically homeless individuals.
• Knowledge of mental health diagnoses, medications, treatment, and support resources.
• Knowledge of the bio-psychosocial addictions model, including stages of change and harm reduction
• Knowledge of diagnoses, treatment, and support resources in the areas of substance use, physical health, HIV and Hepatitis C.
• Knowledge of the housing continuum, including supported housing systems and program models for special needs populations.
• Demonstrates understanding of oppression and marginalization as related to chronically homeless individuals.
• Ability to resolve crisis situations effectively and safely.
• Ability to work both independently and collaboratively as part of a team.
• Ability to establish workload priorities, adjust to new or unexpected events, problem solve, and deal effectively with conflict situations.
• Physical ability to perform the duties of the position.

Indigenous Cultural Liaison – Key Skills and Abilities – for supporting people receiving our services

• Experience navigating paths to client-centered/client-focused Indigenous work with tenants using culturally informed strategies.
• Knowledge of the holistic addictions model including stages of change and harm reduction, cultural pillars of healing and cultural forms of medicine, Indigenous-led/informed case planning
• Knowledge of legislation and regulations related to Indigenous persons, including residential schools, the 60’s scoop, child and family welfare system, knowledge of Indigenous cultures, services, ways of holism and recovery.
• Fostering awareness and understanding of the cultural context of trauma related addiction/MH among Indigenous community members – work to create paths to holism.
• Perform other duties as assigned.

Specific Job Duties

• Research/connect individual and group support for Indigenous tenants regarding Indigenous ways of understanding holism and recovery, Indigenous services and resources, and Indigenous culture. To actively plan, arrange and seek out these relationships while on shift in coordination the program team and manager.
• Walk beside Indigenous tenants as they connect with community and cultural events and build supports with the tenant such as Elders. Connect with supports available through the Cultural Safety Working Group and Indigenous Cultural Liaison Manager and ICL Community Building Groups at RainCity
• Collaborate with additional ICL supports in the site around planning and running the programming.
• Assist with creating an effective and supportive connection between the Indigenous/non-Indigenous service providers and community supports and tenants. Advocate for tenants as needed.
• Assists to build connection to the greater community to promote healing and wellness beyond RCH building to foster connection circle of care and support.
• Orientate new tenants to the role of the ICL and familiarize them with cultural services.
• Perform related work as assigned.