Sales Account Manager

Nisbets Limited are currently recruiting for a Sales Account Manager to join our Key Accounts team, supporting the sales growth and retention of key customer relationships. This will be a high-volume sales focused role based in the heart of London. National travel will be required on occasion.

As a Sale Account Manager at Nisbets, you will be responsible for managing a portfolio of key accounts, driving revenue and margin growth, identifying opportunities to increase customer spend, and ensuring exceptional customer retention. You will work closely with key decision-makers, building long-term partnerships and delivering commercial value to both customers and the business.

This is a fast-paced and customer-focused role requiring strong commercial awareness, relationship-building skills, and a proactive approach to sales growth. You will collaborate with internal teams across the business to identify opportunities, deliver solutions, and support the achievement of strategic sales objectives.

Key Accountabilities

• Manage an allocated portfolio of Key Account Contract Catering customers.
• Develop and maintain strong relationships with Key Buying Groups and Contract Catering stakeholders.
• Conduct regular face-to-face customer meetings with key decision-makers.
• Achieve agreed sales and margin targets.
• Support the National Sales Manager in delivering sector sales and margin objectives.
• Identify opportunities to increase share of wallet and customer spend across your account base.
• Focus on driving profitable growth, particularly through equipment and product sales opportunities.
• Identify and develop new business opportunities in partnership with Commercial and New Business teams.
• Build strong relationships with key departments across the business to support customer success.
• Secure customer business through the negotiation and agreement of contractual terms.
• Work closely with internal support and Business Development teams to ensure quotations are accurately priced and effectively converted into sales.

Capabilities, Skills and Experience Required

• Proven experience managing key accounts within a B2B sales environment.
• Experience working with Contract Catering customers, Buying Groups, or a similar commercial sector would be advantageous.
• Strong track record of achieving and exceeding sales and margin targets.
• Excellent relationship-building and stakeholder management skills.
• Commercially focused with the ability to identify growth opportunities and drive profitable sales.
• Strong negotiation and communication skills.
• Highly organised, self-motivated, and able to manage a busy customer portfolio effectively.
• Ability to work collaboratively across multiple teams and functions.
• Comfortable travelling regularly and meeting customers face-to-face.
• Full UK driving licence.