Maintenance Technician, Property Management

Position Summary

We’re hiring a hands-on Maintenance Technician for our new purpose-built rental building within the North Harbour community. This role is resident-facing and building-focused, with added technical complexity because the building is supplied by Lonsdale Energy Corporation (district energy) and includes mechanically demanding plant equipment (energy transfer / main plant and reheat plant).

You’ll be responsible for day-to-day maintenance, suite service requests, turnovers, preventative maintenance, and contractor coordination. You’ll also provide occasional relief coverage at our nearby commercial building (889 Harbourside), which includes heat pumps, a cooling tower, and boilers.

Key Responsibilities

Resident Service and Suites

• Complete service requests efficiently, professionally, and with clear communication to residents.
• Support suite turnovers, including inspections, repairs, and coordination of trades.
• Coordinate access and maintenance needs for retail tenants within the mixed‑use building.

Building Operations and Inspections

• Perform regular inspections of common areas, parkade, exterior, retail areas, and service spaces.
• Identify and escalate building issues early, including leaks, alarms, and life-safety concerns.
• Respond to urgent issues affecting residential or retail areas (e.g., leaks, access, lighting).

Mechanical / Technical Scope (North Harbour – District Energy + Reheat Plant)

• Assist with operating and troubleshooting building systems such as pumps, valves, hydronic distribution, and energy transfer equipment.
• Support contractors and Lonsdale Energy during outages or equipment issues and ensure proper documentation.

889 Harbourside Relief Coverage (as needed)

• Provide basic building operations support for heat pumps, cooling tower, and boilers.
• Coordinate contractors and respond to site issues within competency.

Preventative Maintenance and Vendor Coordination

• Execute and document preventative maintenance and maintain organized records and workspace.
• Coordinate and oversee vendors to ensure safety, quality, and proper completion of work.
• Manage inventory and supplies for maintenance operations.

Safety and Emergency Response

• Participate in emergency responses for leaks, alarms, equipment failures, and security incidents.
• Support fire/life safety compliance and checks.
• Participate in the after‑hours on‑call rotation.

Required Knowledge & Skills

• 3+ years of experience in residential building maintenance (rental / multi-family / similar).
• Strong practical skills across general maintenance: plumbing repairs and leak response, Minor electrical (within scope), Drywall patch/paint, door hardware, locks/closers, basic carpentry/repairs
• Experience working with building mechanical systems (hydronic heating, pumps, valves, HVAC components) and coordinating service contractors.
• Basic knowledge of BAS/DDC systems (alarms, schedules, setpoints, knowing what to check and when to escalate).
• Strong communication and customer service skills; able to handle resident concerns professionally.
• Organized, reliable, and able to work independently with good follow-through.
• Valid BC driver’s license (occasional travel between sites).
• Knowledge of governing legislation such as the Residential Tenancy Act of BC, Human Rights Code, Personal Information Protection Act Fire Code and Occupational Health and Safety (Worksafe BC)
• 5th Class Power Engineering Ticket an Asset

Please note this is a general description of the tasks and skills required. Additional responsibilities and duties may be required to successfully perform this role.