Lacoste Sydney OTL Village | Assistant Store Manager

Join the Team Behind the Crocodile 🐊

Lacoste is entering an exciting new chapter in Australia, and we're looking for a passionate, retail-driven Assistant Store Manager to join our team at Sydney Outlet Village in Liverpool!

Bring nearly 100 years of heritage to life. Renowned for blending sport, fashion and culture, Lacoste is built on innovation, craftsmanship and timeless style. You’ll play a key role in bringing the brand’s rich heritage to life and helping shape the customer experience in one of the world’s most respected fashion brands.

We're looking for a people-focused leader who is passionate about delivering exceptional customer experiences. Success in this role comes from taking customers on a journey, sharing the story behind the products, and creating a premium experience that goes beyond a transaction.

What You'll Do

Working closely with the Store Manager, you will be responsible for supporting the day-to-day operations while leading and developing a team that delivers exceptional results.

• Support the delivery of sales targets, KPIs and business objectives
• Create a people-first culture by coaching, developing and empowering your team
• Lead from the front, spending the majority of your time on the shop floor delivering memorable customer experiences
• Drive team performance through regular coaching, feedback and development conversations
• Support recruitment, onboarding and training of new team members
• Execute brand standards and visual merchandising excellence throughout the store
• Assist with roster management and labour efficiency to achieve business targets
• Champion a safe, inclusive and engaging environment for both customers and team members
• Bring the Lacoste brand vision to life through exceptional service and operational excellence

Who You Are

• Proven experience as an Assistant Store Manager or Senior Retail Leader within a premium, fast-paced retail environment
• A results-driven leader with a strong "Make It Happen" attitude
• Passionate about coaching, developing and motivating high-performing teams
• Experienced in driving sales performance and achieving KPI targets
• Customer-obsessed, with a commitment to delivering best-in-class experiences
• A strategic thinker who can identify opportunities to drive growth and improve performance
• Confident managing operational responsibilities including rostering, visual merchandising and team development
• A collaborative team player who leads with energy, positivity and accountability

Why Lacoste?

• Competitive salary package with performance-based incentives
• 40% staff discount across Accent Group brands including Hype DC, Platypus, Nude Lucy, Ugg, HOKA, Dr Martens and more
• Structured roster designed to support healthy work-life balance with two consecutive days off
• Ongoing training, development and career progression opportunities
• Confidential Employee Assistance Program for you and your family
• The opportunity to be part of a landmark moment in Lacoste's Australian retail journey

The successful Assistant Store Manager will bring passion, energy and leadership to a pivotal moment for the brand, helping create an exceptional store experience while supporting the growth of a high-performing team.

Ready to be part of Lacoste's next chapter in Australia? Apply now and join us for this exciting milestone.