Business Development Manager - Logistics

Duties and Responsibilities  

New business (primary)

• Acquire new 3PL brokerage accounts through prospecting, cold outreach, customer meetings and presentations, with a focus on diversifying Remco's industry mix.
• Build and work a qualified pipeline; maintain accurate weekly activity, pipeline and forecast updates in the CRM (Zoho).
• Develop pricing strategies with the Senior Carrier Sales/Pricing lead; present solutions that win at healthy margins rather than on rate alone.
• Lead RFP/RFQ and mini-bid pursuits from a commercial standpoint: qualify the opportunity, shape the response, and own the customer relationship through award.
• Deliver on assigned new-business, revenue and contribution margin targets.

Onboarding and account growth

• Complete the new-customer onboarding checklist (commercial, credit, operational and system requirements) for every new account or significant expansion.
• Prepare account plans and run quarterly business reviews (QBRs) with significant accounts; identify expansion into additional lanes, modes and Remco services (Special Projects, warehousing, asset fleet).
• Own customer satisfaction and revenue retention on your accounts; resolve escalations with Operations.

Working with Operations

• Understand the brokerage operations model well enough to sell what we can execute; communicate regularly with carrier sales and operations on capacity, service and margin.
• Educate customers on Remco's full service offering and the 3PL market; represent Remco at industry events in your region.

 Requirements and Qualifications

• 3+ years of proven net-new sales success in non-asset 3PL freight brokerage (truckload and/or LTL), with a track record you can demonstrate: accounts opened, margin generated, retention.
• Established, portable shipper relationships in your market (GTA, Lower Mainland/BC, or Quebec).
• Working knowledge of cross-border (Canada/US) and domestic OTR freight, equipment types, and market pricing dynamics.
• Comfortable selling on contribution margin and defending price; understands brokerage economics.
• Disciplined pipeline management and CRM hygiene; strong MS Office (Excel, PowerPoint, Word).
• Excellent written and verbal communication in English, with professional-quality customer correspondence and presentations.
• Montreal: fluent French and English (spoken and written).
• Self-starter who can work independently in a regional market while collaborating with a centralized operations team; able to travel locally to customers and periodically to head office.
• Flexible to work outside standard business hours when customer or freight needs require it.
• Post-secondary education in logistics, supply chain or business, an asset
• Experience selling Special Projects/project cargo, warehousing or multi-service 3PL solutions, an asset
• Familiarity with TMW/Truckmate, DAT, Loadlink, an asset

Additional Information:

This posting represents a current vacancy.
We use automated tools to support application screening.