Commercial Business Partner

Job Title: Commercial Business Partner

Function: Commercial - Strategy, Performance and Business Management

Hybrid Worker – Expectation is two days per week on site at our Nottingham, Alfreton, Sheffield, Wakefield or Daresbury office

Contract type: 6 Month FTC

Salary: Offered on a starting salary of £47,874 with the potential to increase to £56,322 over the course of three years

Closing Date: Friday 23rd October 2026

NHS Supply Chain currently has an opportunity for a to join our team during an exciting period of transformation, working to make it easier for the NHS to put patients first.

NHS Supply Chain has an opportunity for a Commercial Business Partner to join our Strategy, Performance and Business Management Team, within our Commercial Directorate. Joining the business during an exciting period of transformation, the successful candidate will work to drive delivery again our strategic objectives, making it easier for the NHS to put patients first.

We are seeking a strategic and experienced Commercial Business Partner, partnering into the Medical Consumables category, who will oversee all performance monitoring, operational reporting and sales data collection, processing and reconciliation. Responsibilities also include coordinating the response to any Freedom of Information requests related to the category.    

The Commercial Business Partner will manage local performance reporting activity and host monthly performance forums to ensure delivery of Commercial KPIs and other strategic objectives. Leading an experienced team of two Commercial Associates, the successful candidate will foster a culture of continuous improvement, through process optimisation, standardisation and automation.

Every day you will …

• Lead a team of two, whilst business partnering into the Medical Consumables category, to develop outputs that fully support category growth and improvement across our key financial and operational metrics
• Be accountable for all performance related matters across Medical Consumables.   
• Drive the creation, implementation, monitoring (and remediation as required) of Commercial KPIs and other strategy objectives.   
• Intervene and improve organisational and team delivery through robust performance improvement planning and implementation. 
• Drive individual contractual / framework performance to ensure the commitments made in category and sourcing strategies are achieved (and exceeded where possible). 
• Utilise SMART operational metrics and performance reporting including assurance around governance and compliance processes.
• Independently manage responses to relevant Freedom of Information Requests, maintaining compliance with the Freedom of Information Act (2000), and ensure timely responses.

What can we offer you?

We want to reward you for your passion, enthusiasm, and hard work so we offer much more than a competitive salary:

• Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely.  
• We recognise our employees' hard work and contributions with annual bonus schemes, long service, and colleague recognition awards. 
• 27 days holiday plus bank holidays
• We are dedicated to your development, through in-house training, support, and access to external qualifications to maximise your potential.
• A focus on your well-being offering 1 day of paid well-being leave and free access to the 24/7 Employee Assistance Programme
• Generous pension scheme (with us contributing 12% when you contribute 6%
• Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you.
• 2 days of paid volunteering leave allowing you to give back to your community. 
• Access to many discounts from the Blue Light Card to NHS Discounts.

NHS Supply Chain, who are we?

Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales. 

We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations. Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care.

What skills will help you thrive in this role?

• A minimum of five years’ experience working as a Commercial Business Partner.
• Experience of leading a team, fostering a collaborative environment so all colleagues can achieve their maximum potential. 
• Contract management knowledge including managing agreements; sales data capture, processing and reconciliation; management fee invoicing.
• Performance management in a procurement context.
• The ability to analyse and interpret commercial metrics, performance data, and cost–benefit outcomes.
• Experience in automation and digital process improvement, reducing manual workload and minimising errors.
• Ability to oversee and drive category-level performance, ensuring KPIs and other strategic objectives are achieved. 
• Strong stakeholder management skills with the ability to engage and influence senior stakeholders.

Our Inclusive Commitment

At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued, but celebrated, giving everyone the opportunity to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career but your experience doesn’t match perfectly with the job advert, we encourage you to still apply.

Struggling to complete our application form, and require additional support? Reach out to our Talent Acquisition team at careers@supplychain.nhs.uk who will be happy to help you with alternative ways to apply.