Flight Coordinator

Job Summary:

The Flight Coordinator is a part of a team of highly trained aviation and aeromedical experts providing logistics and communication support for emergency medical evacuation and charter flights. The Flight Coordinator is responsible for the dispatch and coordination of all crew and nursing personnel while coordinating all the necessary logistics associated with the flights.

Qualifications and Requirements:

• Minimum: Completion of Grade 12 (High school diploma)
• Experience in flight coordination, dispatch, or crew scheduling preferred
• Canadian Radio License (Aeronautical) required
• Strong customer service experience considered an asset
• Ability to read and interpret aviation weather (NAV Canada) an asset
• Aviation background considered an asset
• Attention to detail and ability to multitask
• Excellent communication and problem-solving skills

• Must be able to obtain and maintain applicable transportation Security clearances
• Legally eligible to work in Canada
• Current Criminal Record Check
• Indigenous Awareness and/or Cultural Diversity training considered an asset.

Responsibilities and Accountabilities:

• Responsible for coordinating all company flights assigned to the base, including medevac and charter flights
• Communicate effectively and professionally with all parties to ensure Keewatin Air flights are carried our safely
• Provide flight watch duties for all medevac and all charters, monitoring the processes of the flight from commencement to termination, including intermediate stops
• Perform as a positive representative of Keewatin air in interaction with the customer
• Provide administrative, operational and customer service support to all the other departments and personnel, as required
• Possess the ability to make informed decisions without compromising internal policies and procedures.

Working Conditions:

• Office setting: Schedule: Two-week rotation, alternating between day shift and night shift. Days may/will fall on holidays and weekend. Overtime may be required

• Tools & Equipment: Daily use of desktop or laptop computers, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for audit reports, data analysis, and presentations
• Physical Demands: May involve prolonged periods of sitting, computer use, and occasional standing or walking

• Collaboration: Regular interaction with flight operations teams, and regulatory bodies. Strong communication and interpersonal skills are vital.