CNC Application Specialist

We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of CNC Application Specialist out of either our Edmonton, AB or Calgary, AB locations.

The ideal candidate for the CNC Application Specialist role is a hands-on CNC machining professional with strong programming and troubleshooting expertise, a customer-focused mindset, and the ability to train and support users while optimizing machining performance and process efficiency. Flexibility to travel to Customer’s sites within Western Canada is a must (~20–25%) for on-site training and customer support.

RESPONSIBILITIES:

• Technical & Engineering
  • Develop, optimize, and troubleshoot CNC machining processes (milling, turning, multi-axis)
  • Create CNC programs using CAM software
  • Develop and optimize CNC programs, including the use of parametric or Macro programming techniques where appropriate
  • Select tooling, workholding, and cutting parameters for optimal performance
  • Perform cycle time analysis and process optimization
  • Support machine tool selection and application reviews

• Customer Support & Training
  • Provide technical support during pre-sales and post-installation phases
  • Support machine prove-outs, runoff, and commissioning
    • Deliver customer training on CNC controls (FANUC preferred), including:
    • Machine setup and operation
    • CNC programming fundamentals and advanced features
    • Troubleshooting and diagnostics
    • Best practices for safe and efficient machining
  • Develop training materials and user documentation
  • Provide ongoing customer support both on-site and remotely

• Continuous Improvement
  • Identify opportunities to improve machining efficiency, quality, and cost
  • Stay current with CNC control features, tooling advancements, and machining strategies
  • Document and standardize best practices

REQUIREMENTS:

• 3–7+ years of hands-on CNC machining and/or programming experience
• Canadian Red Seal Machinist (or equivalent experience)
• Strong knowledge of CNC controls & diagnostics (FANUC preferred)
• Experience with CAM software
• Strong understanding of machining principles (feeds/speeds, tooling, materials)
• Ability to read and interpret engineering drawings and GD&T

• Strong analytical problem-solving and troubleshooting skills
• Ability to effectively train and support customers, operators, and technical personnel with varying degrees skill-levels
• Excellent communication and interpersonal skills
• Customer-focused with strong attention to detail
• Self-motivated with the ability to work independently and manage priorities effectively

NICE-TO-HAVES:

• Experience with multi-axis machining (4-axis, 5-axis)
• Experience delivering formal or informal CNC training
• Strong familiarity with FANUC control features and diagnostics
• Knowledge of parametric programming or FANUC Macro B considered a strong asset
• Experience in high-mix, low-volume manufacturing

WORK ENVIRONMENT:

• Travel across Western Canada is required (~20–25%) for on-site training and customer support
• Combination of office, shop, and customer site work