Application Engineering, Intermediate

What you will be doing in the role of Application Engineering – Intermediate:  

Your responsibilities may include, but are not limited to: 

• Working with customers to understand their measurement and instrumentation requirements, including making recommendations on the most suitable flow, pressure, level, temperature, and analytical measurement technologies and products.
• Providing written quotations and proposals to customers based on equipment or services selected
• Performing necessary performance calculations and analysis, troubleshooting processes or product-related issues
• Ensuring proper execution of an order from quotation to final shipment
• Regular follow-up with customers to maximize conversion rate
• Regular use of Customer Relationship Management (CRM) software to track sales activities
• Build strong relationships with customers to understand their needs and provide tailored solutions.
• Identify upselling and cross-selling opportunities during technical discussions.
• Act as a technical liaison to customers via face-to-face meetings, phone calls, and email correspondence.
• Collaborate with the sales team to develop and execute strategies that drive bookings growth.

Other Duties

• Promoting specific product lines
• Gathering and maintaining competitive intelligence in specific markets
• Product training in specific types
• Providing customer education (schools and seminars)

Knowledge and skills required for the role: 

• University Undergraduate Degree in Mechanical or Chemical Engineering or Technologist Diploma in an Engineering discipline
• Minimum 4+ years experience in an Application Engineering/Inside Sales or similar role
• Strategic thinking
• Effective communication skills
• Negotiation and networking skills
• Analytical skills
• Customer-oriented
• Results-oriented

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