Residence Hall Director

Residential Life at UNH prioritizes quality contact with students on the part of the RHD to facilitate student success and sense of belonging in our communities. We pride ourselves on creating welcoming and inclusive communities for all students.

The RHD lives in a residence hall, and is responsible for managing all aspects of a university residence hall including:

• Developmental supervision of student staff

• Coordinating with other departments to maintain facilities.

• Developmental contact with residents

• Implementing an ongoing passive and educational curriculum

• Building community through intentional programming

Job Duties/Responsibilities:

Educational Outreach:

• Initiating one-on-one developmental contact with residents to help them succeed and be retained at UNH.
• Building strong connections with majority of residents in the building
• Developing a strong sense of community within a residence hall.
• Providing innovative educational and social programs and initiatives in the hall that align with the Residential Life Educational Curriculum
• Connecting students with meaningful learning experiences and leadership opportunities

Advising a Hall Council:

• Writing and distributing a bi-weekly newsletter and bi-annual family newsletter
• Serving as conduct officer for students to hold them accountable for behaviors and help them grow and learn through the process.
• Manage all conduct records in Maxient.
• Supporting and referring students who need professional assistance to resources at UNH in both urgent and non-urgent situations.

Administration:

• Coordinating with other departments to manage facilities and occupancy issues within hall.
• Reporting and tracking facility concerns on a regular basis.
• Ensuring that important procedures and policies (i.e. room changes, emergency relocations, reporting procedures for CREO, Bias Incidents and Police) are accurately and effectively followed and communicated to residents.
• Developing effective working relationships between student staff and the housekeeping staff, facilities, fire and police departments.
• Ensuring all conduct issues are resolved and appropriately documented in a timely manner.
• Managing hall financial accounts and budgets
• Meeting all requirements and deadlines (i.e. database entry, receipts, reports, Maxient conduct case management, star rez management, duty data entry etc.)
• Responding in a timely manner to a high volume of emails from students, parents, and colleagues
• Utilizing all manuals and resources in shared files

Supervision:

• Providing Resident Assistants with high quality individual guidance and training to ensure high performance on their floor and in the building.
• Providing Resident Assistants with quality group training, inspiration recognition, and team building
• Facilitating frequent, proactive assessments and reviews of staff performance.
• Holding RAs accountable and making decisions about job statuses when RAs are not fulfilling responsibilities as outlined in the RA job contract.
• Some RHDs supervise Assistant Hall Directors (AHDs are undergraduate seniors who also supervise RAs) in addition to Resident Assistants.

Department/Division Commitments:

• Contributing in tangible ongoing ways to the Division/Department through multiple committee workgroups, positive and productive team membership, volunteering to assist with identified needs and projects in the department and division of student life.
• Actively participating in weekly department meetings and Educational Outreach weekly meetings
• Determining ways to serve as a leader in the department and at UNH by investing in the success of all staff in Residential Life and collaborators.
• Performing other duties as assigned

Responding to emergency situations:

• Serving in the rotational on-call capacity for emergency and crisis management for the on-campus Residential Life population
• Responding to issues that include but are not limited to:
  • mental health crises· facility issues
  • title IX violations
  • concerning student behavior
• There are times when it is necessary to show up in person to respond, assist and support RA staff during a crisis situation.
• Thoroughly documenting and reporting all incidents to appropriate staff at UNH.Requirements:

Requirements:

Minimum Education & Experieince

• Bachelor’s degree completed
• Experience in a leadership role while an undergraduate student

Knowledge, Skills, & Abilities:

• Excellent interpersonal and organizational schools
• A desire to engage with students on a daily basis in their work
• Experience as a member of a team in a work setting
• Ability to work with a diverse population of students and staff
• Commitment to maintaining a student development focus in the position

Preferred Qualificaitons:

• Master’s degree in Higher Education or a related field.
• Two years experience working in a Residential Life Setting in higher education as an undergraduate, graduate student or professional
• Knowledge of student development theory and other related theory
• Experience as a conduct officer
• Experience with Star Rez and Maxient
• Ability to balance the needs of a hall facility, students and staff in the building.

Applicant Instructions: 

Applicants should be prepared to upload the following documents when applying online within the My Experience: Resume/CV section of the application: (Maximum of 5 Documents)

• Resume/CV
• Cover Letter

Applications that are missing any of the required items may not move forward for consideration. Additional uploaded documents not requested in the position announcement will not be reviewed.

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Compensation Pay Range:

The pay range for this position is listed above. Actual offer will be based on skills, qualifications, experience, and internal equity, in addition to relevant business considerations. More information on benefits can be found here: USNH Employee Benefits | Human Resources

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