Billing Specialist - Bilingual (EN/FR)

We are seeking a Bilingual Billing Specialist to join the team in any of our offices!

The Billing Specialist is responsible for managing the full billing cycle, ensuring accurate and timely invoicing in accordance with client agreements and firm policies. The role also includes analyzing and validating billing rates, rate arrangements, and client-specific requirements to ensure compliance and billing accuracy. Working closely with lawyers, legal assistants, clients, and finance teams, the Billing Specialist plays a key role in supporting the firm's financial success. This position reports directly to the Senior Manager, E-Billing & Billing Operations.

Key Responsibilities:

Invoice Preparation and Processing

• Prepare and send client invoices.
• Verify billing details and rates.
• Ensure compliance with client billing requirements.

Billing Review and Quality Control

• Validate billing data and correct discrepancies.
• Ensure invoice accuracy and compliance.

Billing Adjustments and Corrections

• Invoice cancellations.
• Re-bills.
• Write-offs.
• Rate corrections.
• Tax adjustments.

Client and Internal Communication

• Respond to billing inquiries from clients.
• Explain adjustments.
• Coordinate with Lawyers, partners, regarding billing matter.
• Develop strong relationships with all departments.

Accounts Receivable Support

• Assist with collection efforts by reviewing outstanding invoices.
• Support aging analysis and dispute resolution.
• Work with collections teams to recover overdue payments.

Compliance and Reporting

• Ensure compliance with contracts and billing policies.
• Prepare billing reports.

What You'll Bring:

• College diploma (DEC) or degree in Accounting, Finance, Business Administration, or a related field. 
• Equivalent combination of education and relevant billing experience will be considered.
• 3–5 years of experience in billing, invoicing, accounts receivable, or a related finance function.
• Bilingualism (French and English) is required, both written and spoken. 
• Experience working in a professional services environment (law firm) is an asset.
• Experience with electronic billing and client billing guidelines is preferred.
• Experience reviewing billing rates, client agreements, and invoice compliance requirements.
• Experience supporting collections activities and resolving billing disputes.
• Strong knowledge of billing processes, accounts receivable, and financial controls.
• Excellent verbal and written communication skills.
• Ability to work in a national environment and collaborate with colleagues across multiple offices.
• Ability to manage multiple priorities and meet deadlines.
• Intermediary Excel and Microsoft Office applications.
• Customer-service oriented with the ability to build strong relationships with internal colleagues and client.