ATM Technicians

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Job Title: ATM Technicians
Location: Johannesburg, South Africa

Position Summary:
The Deployment Services ATM Technician is responsible for preparing,
configuring, staging, testing, refurbishing, and maintaining Automated Teller Machines (ATMs) prior to deployment or redeployment. The role supports pre-staging, staging, valet, refurbishment, repairs, quality assurance, asset control, and reporting activities to ensure all ATMs are operationally ready and aligned to customer specifications.

Key Responsibilities:

Pre-Staging & Configuration

• Coordinate the receipt, allocation, and preparation of ATM devices for staging and deployment.

• Install, upgrade, and configure ATM hardware components according to customer requirements.

• Load, configure, and maintain ATM operating systems, software, firmware, and security components.

• Perform technical configuration of ATM devices, including network, software, and EPP setup.

• Test and validate software images, upgrades, and fully configured devices before release.

Staging & Quality Assurance

• Stage and prepare ATM devices for deployment, ensuring readiness and accurate asset tracking.

• Conduct functional, hardware, and software testing to verify operational performance.

• Diagnose, troubleshoot, and resolve ATM hardware and software faults.

• Perform quality assurance inspections and ensure compliance with customer and company standards.

• Maintain accurate testing records, checklists, and device sign-off documentation.

Valet & Refurbishment Services

• Receive, inspect, assess, and process returned ATM devices and components.

• Perform refurbishment, repairs, cleaning, and restoration of ATM units and sub-assemblies.

• Configure, upgrade, and test ATM hardware and software following refurbishment activities.

• Prepare quotations, manage refurbishment workflows, and coordinate quality assurance processes.

• Maintain accurate records of repairs, parts usage, asset status, and refurbishment activities.

Collaboration & Reporting

• Collaborate with internal teams, customers, and stakeholders to support ATM deployment activities.

• Provide customers with timely updates on staging, refurbishment, and deployment progress.

• Identify recurring issues and contribute to continuous improvement initiatives.

• Maintain accurate operational records, technical documentation, and management reports.

• Support knowledge transfer, staff training, and adherence to operational procedures and standards.

Qualifications:

• Diploma or Certificate in Information Technology, Electronics, or any related field.

• Strong MS Excel, Word, PowerPoint, and Copilot skills.

• Basic understanding of ATM software platform (XFS, ANDC, Activate).

• Good understanding of electrical and mechanical systems.

• Strong communication skills.

• Ability to work under pressure and meet deadlines.

• Basic networking knowledge.

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Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.